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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
403 Reviews

403 Reviews of Genesis Of Santa Rosa - Service Center

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March 03, 2024

As always I have no complaints. I was warmly greeted by a delightful man ?? who constantly made sure I was aware of thy progress of my car and future items to be aware of. My car wa More

by FELICECHRISTOU
Recommend Dealer
Yes
March 02, 2024

They fixed my taillight until new ones arrive. Laura informed me that there was a recall on the taillights. She ordered them for me. While they had the car the fixed another problem I didn't know More

by EKAA29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
March 02, 2024

Laura is very efficient and caring. The personnel are all very attentive, and everything was done in a timely manner. I appreciate the nice space and coffee bar provided for the custome More

by kay4art
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
February 29, 2024

Issues explained well. My license plate holder should not have been replaced without my permission! Car cleaned well. More

by Aludie
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
February 27, 2024

It was great Really really really really Really really really really Really really really really great More

by Lynchgrad
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
February 25, 2024

Jen has helped me several times now and has been great! She’s patient and gets things done. More

by J_COYNE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Jennifer is totally the best! Her communication skills and knowledge is top notch! I will request her each and every time I have to bring my Ioniq 6 in to be serviced. Thank you J More

by ksoldavini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Jennifer was great! I appreciated her helpfulness and patience with me. She responded quickly and went out of her way to make sure I had what I needed. More

by JTOBIN0
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
February 21, 2024

I had to wait almost 6 hours. I bought Girl Scout cookies while I waited for my car. More

by MMDREWS
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
February 17, 2024

Wonderful! Jennifer nicely took the time to go over each item on my bill. Getting a ride to the Mall was easy, while waiting for my car. Friendly atmosphere! More

by cali8cali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
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