Genesis Of Santa Rosa - Service Center

Engine replacement issue Parts took a long time But work done right Glad to work with a good team done right Glad to work with a good team More

Excellent service, attentive staff, good location and good warranty coverage. Nice that they wash the car. good warranty coverage. Nice that they wash the car. More

Very time efficient. Friendly people The staff was helpful. Spent time explaining the service that I would have to deal with the Alert I received. They contacted me to le Friendly people The staff was helpful. Spent time explaining the service that I would have to deal with the Alert I received. They contacted me to let me know the issue was resolved and asked my permission to do an extended drive to confirm all was good. Made me feel comfortable. More

The dealership was great. Laura was pleasant to work with. Laura Stout made my visit easy and understood what happened during my visit. Laura was pleasant to work with. Laura Stout made my visit easy and understood what happened during my visit. More

Beyond my expectations. I was not expecting my vehicle to be Ready in the time frame in which it was ready. Amazing ! I was not expecting my vehicle to be Ready in the time frame in which it was ready. Amazing ! More

Simple and easy going experience Javon went above and beyond. Not only did he accept me to my appointment promptly and professionally. He guided me inside and introduced me to the lobby and amenities tha beyond. Not only did he accept me to my appointment promptly and professionally. He guided me inside and introduced me to the lobby and amenities that were available to me. Very helpful individual an asset to the company. More

Service was quick. Communication was great. Laura handled our service appointment and she was prompt and kept us updated. Conversation was professional with some person Communication was great. Laura handled our service appointment and she was prompt and kept us updated. Conversation was professional with some personal touch if that makes sense. More

Laura was responsive and super helpful. She helped me quickly address my vehicle issues. She was also helpful accommodating my tricky pickup schedule; the shuttle she organized was especial She helped me quickly address my vehicle issues. She was also helpful accommodating my tricky pickup schedule; the shuttle she organized was especially helpful. More

They were very attentive to every detail and quick to figure out the issue! Jennifer kept us up to date on what was happening at all times and made the experience as easy as possible. Thank you so much figure out the issue! Jennifer kept us up to date on what was happening at all times and made the experience as easy as possible. Thank you so much More