Genesis Of Santa Rosa - Service Center
Santa Rosa, CA
424 Reviews of Genesis Of Santa Rosa - Service Center
The staff at Genesis of Santa Rosa are very helpful and fun. I had a service appointment and they took me right in and had everything set and ready in minutes. They had washed and vacuumed my car when I pi fun. I had a service appointment and they took me right in and had everything set and ready in minutes. They had washed and vacuumed my car when I picked it up that afternoon. More
personnel great, no complaints not having shuttle service or loaners for people who need to go back home is a drag service or loaners for people who need to go back home is a drag More
Excellent and quick! Thank you thank you thank you thank you thank you thank you Thank you thank you thank you thank you thank you thank you More
I brought my Genesis GV60 in for service. I and an appointment and they took me right in and I was out quickly. They texted me when the car was done. They cleaned and vacuumed the coat for I and an appointment and they took me right in and I was out quickly. They texted me when the car was done. They cleaned and vacuumed the coat for me. Great service! More
Friendly staff. Comfortable waiting area with free wifi. I always get my best work done there! Comfortable waiting area with free wifi. I always get my best work done there! More
Bad communication and ridiculously long repair time. See your car done 6 months later. Always too busy to answer your questions See your car done 6 months later. Always too busy to answer your questions More
Jennifer is great! The car came back clean, I like that. I'll sure miss the home pickup and delivery now that my initial extended warranty has ended. The car came back clean, I like that. I'll sure miss the home pickup and delivery now that my initial extended warranty has ended. More
I would've given a 5 star rating if all customer service representatives were as great as Javon. Javon was very helpful, courteous and very accommodating. representatives were as great as Javon. Javon was very helpful, courteous and very accommodating. More