Genesis Of Santa Rosa - Service Center

Jennifer provides the best customer service. Price quotes could be more accurate at the time of drop off. Price quotes could be more accurate at the time of drop off. More

Great customer service with a smile. Thank you Jennifer. I don't like the 15 word minimum. Thank you Jennifer. I don't like the 15 word minimum. More

I am thankful for the thoroughness of the service. I wasn’t aware the oil was so low so I appreciate everything that was checked. I also appreciate Jennifer willing to help me in the future should the I wasn’t aware the oil was so low so I appreciate everything that was checked. I also appreciate Jennifer willing to help me in the future should the problem I brought it in for happen again More

Appt. online. Car was taken in right away. Got car back in just over an hour. Great service. online. Car was taken in right away. Got car back in just over an hour. Great service. More

Jen in ther service department is GREAT! Very personable. Miles in sales is always friendly and helpful. Great dealer and I highly recommend!! Very personable. Miles in sales is always friendly and helpful. Great dealer and I highly recommend!! More

Love this dealership I have bought several cars here and refer my friends I have been well taken care of, especially by the service dept, Jennifer to be specific. refer my friends I have been well taken care of, especially by the service dept, Jennifer to be specific. More

Easy appointment. Good communication. Jennifer is great. The facility is nice, and I like the free wifi Good communication. Jennifer is great. The facility is nice, and I like the free wifi More

Laura was great. I was unhappy that Genesis didn’t cover my repair on warranty I was unhappy that Genesis didn’t cover my repair on warranty More

Jennifer was kind and courteous when we met her. She was attentive to our needs and was communicative with the status of our service. She was attentive to our needs and was communicative with the status of our service. More

They were friendly and accommodating. They explained the paperwork for my car and said they would call me when my parts came in so they could finish up my car repairs. They explained the paperwork for my car and said they would call me when my parts came in so they could finish up my car repairs. More