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Genesis Of Santa Rosa

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.7
541 Reviews
WELCOME TO GENESIS OF SANTA ROSA Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more. GENESIS SERVICE CENTER We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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2755 Corby Ave

Santa Rosa, CA

95407

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Showing 541 reviews

November 08, 2023

Cesar took great care to insure the software update was completed in a very timely manner for our Ioniq 5. He was very courteous and pleasant. More

by MATTHEW
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
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November 04, 2023

Excellent service from all. Clear communication from everyone. No further words are needed despite the minimum More

by Zonkpig
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shilling, Cesar Lopez
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November 04, 2023

Great people. An accurate assessment and concerned about customer satisfaction. A really good experience and I will be back for all my needs. More

by PAUL.FORGUE
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Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
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Nov 05, 2023 -

Genesis Of Santa Rosa responded

Thank you Paul. We appreciate you taking the time to share your experience and look forward to providing exceptional outcomes in the future. Mark

November 02, 2023

Laura is awesome! She is excellent at customer service. I highly recommend working with her. More

by Cooper
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling
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November 02, 2023

Very easy to deal with. Friendly. Helpful and efficient. They always go the extra mile More

by TERRIW1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling, Cesar Lopez
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November 01, 2023

Jennifer at Hyundai is very easy to deal with. Clear communication and courteous and friendly. Easy in, easy out More

by KRISKGUITAR@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher
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November 01, 2023

Laura and everyone at the dealership was very kind and professional. Thank you for great service and I will be happy to return for future service. More

by SUPERPLEXUS
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
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November 01, 2023

All interactions with the service department has been kind and thoughtful. Having a loaner car while mine is getting serviced has been a really nice benefit of having a Genesis! More

by KIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
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November 01, 2023

Laura is honest friendly and informative. The waiting room is clean and comfy and the free coffee is appreciated More

by Tim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling
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October 31, 2023

Jennifer is very professional, personable and knowledgeable. She made my first service at a dealership memorable. More

by HANYSIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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