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Genesis Of Santa Rosa

Santa Rosa, CA

4.7
542 Reviews
WELCOME TO GENESIS OF SANTA ROSA Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more. GENESIS SERVICE CENTER We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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2755 Corby Ave

Santa Rosa, CA

95407

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Showing 542 reviews

November 30, 2023

Everyone was nice, but we paid to have new lights installed and they are not pointing in the right direction and its very difficult to see when you drive at night. Gave them my car for the day and st More

by MELISSATANDA33
Recommend Dealer
No
Employees Worked With
Jennifer Crouch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
Nov 30, 2023 -

Genesis Of Santa Rosa responded

Hello Melissa. Let me know when you can bring the vehicle in so we can take a second look. The technician noted that the lights are aimed correctly but perhaps we missed something. Generally, unless the vehicle has been into a body shop for front end damage, the lights don't go out of alignment on their own. Let mw know how I can help. Mark Conrad

Dec 02, 2023 -

MELISSATANDA33 responded

Hi Mark, thank you for getting back to us. We would love for our headlights to be normal and function the way headlights should. But, we (my husband and I) are hesitant to bring the car back bc we know it will result in the same conclusion. The only way we are willing to bring the car back, is if a technician can drive the car at night to see how the lights function. The technician that helped me the other day did actually look at the lights in the early darkness and did admit that the lights were off. She adjusted the right light and it did help, but they still aren't proper in any way they should be. Please let me know if you are willing to check the headlights out in the evening to confirm our issues. Looking at them durning the day will not do the trick. It does not please us to have this issue with you guys. All we want is for our headlights to be normal and they are not. If you are willing to accommodate this issue, we will be happy and grateful. Thank you, Melissa Tanda

November 30, 2023

Simple in and out I was able to get the car checked in and felt with in a timely fashion More

by Matthew D
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
Nov 30, 2023 -

Genesis Of Santa Rosa responded

Thank you Matthew, it is our pleasure.

November 30, 2023

Prompt, courteous, helpful. Friendly staff, working hard to take good care of their customers. Clean facility. More

by Gregorygspaulding
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
Nov 30, 2023 -

Genesis Of Santa Rosa responded

Thank you very much for taking the time, we greatly appreciate it!

November 29, 2023

5 Very very very veryVery very very veryVery very very veryVery very very very good ?? More

by TOBYTHECOOLGUY
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
Nov 30, 2023 -

Genesis Of Santa Rosa responded

Thank you Toby!

November 29, 2023

I have bought multiple vehicles from Manley and would again. Great team and awesome service department! More

by Pjselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
November 29, 2023

Sinceramente I enteres the Shop, they were so kind and friendly. I love Hyundai people and I am so grateful Cesar helped me. He is honest and kind young man. Thank you all of you for your service to Son More

by CHIQUIHUITE2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewelia Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout, David Shilling, Cesar Lopez
Nov 30, 2023 -

Genesis Of Santa Rosa responded

Thank you for your post!

November 28, 2023

Helpful and willing to resolve issues. Took time to listen and work through problems. Offered follow-up for pending questions. More

by DAHDRIMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britt Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Great, friendly service. Prompt and efficient. Did good job of finishing car precisely at the time they predicted. More

by rob.weinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewelia Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher, Laura Stout, David Shilling, Cesar Lopez
November 28, 2023

Great - comfortable wait and good friendly service Place clean, snacks and drinks good with variety. Overall good experience More

by HARTSHORN4GOOD
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
November 28, 2023

Great friendly service They try to make people feel Comfortable and work to give fair deals. More

by F1fletcher
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
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