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Genesis Of Santa Rosa

Santa Rosa, CA

4.7
542 Reviews
WELCOME TO GENESIS OF SANTA ROSA Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more. GENESIS SERVICE CENTER We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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2755 Corby Ave

Santa Rosa, CA

95407

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Showing 542 reviews

December 05, 2023

Dropping my car off and no ride to my work (north end of town) was a bit difficult to create. Also, an 11am appointment time and 6 hour later pickup time seems excessive for an oil change. Jennifer was very More

by BOBP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BOBP6 responded

Jennifer was very empathetic.

December 04, 2023

Aside from the length of time it took working with your team was great Myles was very very helpful More

by GREENER712
Recommend Dealer
Yes
Employees Worked With
Myles Comb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Comb
December 03, 2023

Laura always is knowledgeable about any issues and quick to find solutions. I feel like she gives me sound advice for any service. More

by DUTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher, Laura Stout, Cesar Lopez
December 02, 2023

Worked out well Good follow up call after the service Laura was helpful And David reached out when on the way More

by SUNANDSANDHG
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
December 02, 2023

My service took longer than expected, but they kept me informed about the delay. Everyone was helpful. More

by JDEVINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Cesar Lopez
December 02, 2023

There was initially a longer delay in getting our new vehicle repaired, but Mark Conrad (who has excellent customer communication skills) explained why the delay occurred and made sure the service was co More

by Cloudrock
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
December 01, 2023

Pleasant, fast, welcoming. Clean facility, helpful staff. Simple in and out I was able to get the car checked in and felt with in a timely fashion. More

by Gprothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 01, 2023

All the staff were friendly and helpful. Communicated clearly. I had a positive experience with the service department. More

by SFSHAEF
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 01, 2023

This is . .. silly SILLY SILLY SILLY SILLY SILLY SILLY SILLY SILLY SILLY SILLY SILLY More

by MIKEKENT57
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
December 01, 2023

Very friendly and communicative She made sure I had a place to work while waiting and walked me out to me car More

by EMMAPJAMES
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
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