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Genesis Of Santa Rosa

Santa Rosa, CA

4.7
543 Reviews
WELCOME TO GENESIS OF SANTA ROSA Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more. GENESIS SERVICE CENTER We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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2755 Corby Ave

Santa Rosa, CA

95407

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Showing 543 reviews

December 07, 2023

Laura Stout is excellent customer advisor for Hyundai car service I give rate 10 stars. More

by Ccortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling
December 07, 2023

Everyone there was extremely courteous, supportive, and informative. Adam was a first rate salesman and was the reason I bought my car car! More

by bonniemezzo
Recommend Dealer
Yes
Employees Worked With
Adam Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Pina
Dec 07, 2023 -

bonniemezzo responded

I received professional and prompt service. Everyone there was very polite and seem to care about my needs for a new vehicle.

December 07, 2023

Friendly staff, good communication, courtious, and wonderful services! I received call from the staff for the cost of repair to get my agreement first. More

by DUCHUE
Recommend Dealer
Yes
Employees Worked With
David Shilling, Cesar Lopez
December 06, 2023

Reason why come back to dealer hyundai, cuz ehap extremely kind , nice, professional, fast More

by BHDGOGO
Recommend Dealer
Yes
Employees Worked With
Ehap
December 06, 2023

I had to wait 30 minutes past my appointment time to drop off my car Then during pick up had to wait another 30 minutes More

by MARIA.ARREGUIN
Recommend Dealer
No
Employees Worked With
Jennifer Crouch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
Dec 06, 2023 -

Genesis Of Santa Rosa responded

Maria, Thank you for sharing your experience. We apologize for a less than completely satisfactory experience. We have been working diligently to ensure we attend to our guests in timely manner. Unfortunately your visit took place when one of our three front line team members was out ill. Please let me know if there is anything I can do. We value the relationship and your time. We are confident your next visit will be seamless. Please feel free to reach out to me directly prior to your next visit if you like. It would be my pleasure to be of assistance. Regards, Mark Conrad

December 06, 2023

Excellent communication before the event, friendly and informative reception on arrival. Courtesy call when my vehicle was ready and full clear explanation of the work performed. Jennifer also followed up More

by MARCUS.A.MCMILLAN
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
December 05, 2023

Very good service. Mr Lopez is very polite and professional. All is fine for repairs More

by tony-mary
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 05, 2023

The process was a little slow due to the salesman we had been dealing with had left the dealership. However, when Adam took over things went smoothly. More

by RIC.DELMAR
Recommend Dealer
Yes
Employees Worked With
Adam Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Pina
December 05, 2023

While it did take a while to hear back and finish the repair, I am thankful the work was done well. Jennifer was very friendly and helpful. More

by connorbrusseau
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
December 05, 2023

Very favorable Laura Stout is knowledgeable and professional. Enjoy dealing with her. All is good More

by dlammers303
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
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