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Genesis Of Santa Rosa
Santa Rosa, CA
413 Reviews
WELCOME TO
GENESIS OF SANTA ROSA
Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more.
GENESIS SERVICE CENTER
We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
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Showing 413 reviews
December 07, 2023
Took care of my needs. They were courteous and efficient. They explained the entire process and let me know what to expect. They were courteous and efficient. They explained the entire process and let me know what to expect. More
by SBLASING
Verified Customer
Helpful December 07, 2023
Jennifer is amazing. Dude trying to get me to trade in my car, not so much. But, I get it. It's his job. Dude trying to get me to trade in my car, not so much. But, I get it. It's his job. More
by MISERICHORDI
December 07, 2023
Laura Stout is excellent customer advisor for Hyundai car service I give rate 10 stars. service I give rate 10 stars. More
by Ccortez
December 06, 2023
I had to wait 30 minutes past my appointment time to drop off my car Then during pick up had to wait another 30 minutes off my car Then during pick up had to wait another 30 minutes More
by MARIA.ARREGUIN
December 06, 2023
Excellent communication before the event, friendly and informative reception on arrival. Courtesy call when my vehicle was ready and full clear explanation of the work performed. Jennifer also followed up informative reception on arrival. Courtesy call when my vehicle was ready and full clear explanation of the work performed. Jennifer also followed up to check everything was satisfactory with the vehicle. More
by MARCUS.A.MCMILLAN
December 05, 2023
The service at the front of house was very good. It was my first time there and I was patiently guided through the check-in process for service. On area for improvement is that Genesis could do a be It was my first time there and I was patiently guided through the check-in process for service. On area for improvement is that Genesis could do a better job training their techs on their electric vehicles. The gentleman who checked in my vehicle was unable to use the key card and needed the physical keys instead. They should train techs on using such key functionality they build into their vehicles. More
by aalotia
December 05, 2023
Dropping my car off and no ride to my work (north end of town) was a bit difficult to create. Also, an 11am appointment time and 6 hour later pickup time seems excessive for an oil change. Jennifer was very town) was a bit difficult to create. Also, an 11am appointment time and 6 hour later pickup time seems excessive for an oil change. Jennifer was very emphatic. More
by BOBP6
Employees Worked With
December 05, 2023
The process was a little slow due to the salesman we had been dealing with had left the dealership. However, when Adam took over things went smoothly. been dealing with had left the dealership. However, when Adam took over things went smoothly. More
by RIC.DELMAR
December 05, 2023
Very favorable Laura Stout is knowledgeable and professional. Enjoy dealing with her. All is good professional. Enjoy dealing with her. All is good More
by dlammers303
