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Genesis Of Santa Rosa
Santa Rosa, CA
490 Reviews
WELCOME TO
GENESIS OF SANTA ROSA
Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more.
GENESIS SERVICE CENTER
We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
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Showing 490 reviews
Verified Customer
January 16, 2024
Hi Laura was very pleasant and efficient. Wait time was about 5 minutes. One comment that I have is that the continual push for feedback is too much. I don't mind making a brief comment, but. Wait time was about 5 minutes. One comment that I have is that the continual push for feedback is too much. I don't mind making a brief comment, but... More
by OCONNELL39
January 16, 2024
Great! Service was great. Staff was very helpful and kept me informed all day. Service was great. Staff was very helpful and friendly, kept me informed all Service was great. Staff was very helpful and kept me informed all day. Service was great. Staff was very helpful and friendly, kept me informed all day. More
by Meghan.o
January 16, 2024
Car was delivered a day later than the staff said and no one would give me a straight answer and no one called back after I left message for the general manager never got a call back this is the second car one would give me a straight answer and no one called back after I left message for the general manager never got a call back this is the second car we bought from Manly and probably are last More
by A_SMITH09
Employees Worked With
Darian Jordan, Darian Jordan
January 16, 2024
I always have a good experience there. Jennifer is such a pleasure. She always makes sure that my car is taken care of. Jennifer is such a pleasure. She always makes sure that my car is taken care of. More
by MZIEGENBEIN
January 16, 2024
Poor service and felt like I got rip off for a service that should have been apart of my warranty as it was known to my knowledge. Cost me 250 plus time and gas to get out there for the misinforming of th that should have been apart of my warranty as it was known to my knowledge. Cost me 250 plus time and gas to get out there for the misinforming of the dealership fault. Zero resolution to come to a happy experience. Service advisor basically said oh well best of luck, terrible service. More
by TONEHAYES5000
Employees Worked With
David Shilling, David Shilling
January 16, 2024
She's great. Had to wait for 10 minutes tho when I got there...none of the lingering employees came up to the car Had to wait for 10 minutes tho when I got there...none of the lingering employees came up to the car More
by wildernessfarm
January 16, 2024
Britt listened to our needs, was not pushy and was extremely helpful getting us set up in the new car. Joe shared great information about the car and Michael in finance was efficient and thorough...ag extremely helpful getting us set up in the new car. Joe shared great information about the car and Michael in finance was efficient and thorough...again not pushy. More
by EM.ROMANOFF
January 16, 2024
I always have to wait longer than I should but the waiting area is very comfortable. waiting area is very comfortable. More
by STEVEMANI1962
