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Genesis Of Santa Rosa
Santa Rosa, CA
490 Reviews
WELCOME TO
GENESIS OF SANTA ROSA
Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more.
GENESIS SERVICE CENTER
We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
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Showing 490 reviews
Verified Customer
April 11, 2024
Javon was fantastic! ! He meet us when we drove in, wrote up our service request, and explained everything that was going to happen. He came back numerous times to give u ! He meet us when we drove in, wrote up our service request, and explained everything that was going to happen. He came back numerous times to give us an update. The car was finished in record time. All in all a very pleasant experience thanks to Javon. More
by CAHAMBRICK
April 11, 2024
Laura was great with communicating with me on the issues. She made a frustrating situation better. She made a frustrating situation better. More
by KOMPUKAT82
Employees Worked With
April 11, 2024
Laura was beyond outstanding in her actions. Specifically, she explained the details of what was to be done as well as roughly how long it was to take. She understood all my concern and admitt Specifically, she explained the details of what was to be done as well as roughly how long it was to take. She understood all my concern and admitted errors which the maintenance staff made. She was very fair in understanding the parts and labor issues limiting my ability to pay. She explained the technical aspects in layman terms. She was very kind and persoable. More
by PChen2000
Employees Worked With
April 10, 2024
Cesar was very kind and helpful. He answered all of my questions and kept me up to date on what was going on with my car. I found Cesar to be very polite towards me. He answered all of my questions and kept me up to date on what was going on with my car. I found Cesar to be very polite towards me. More
by GAIL531998
Employees Worked With
Cesar Lopez
April 10, 2024
Very clean and friendly efficient staff. The staff are very attentive and are willing to answer questions. The staff are very attentive and are willing to answer questions. More
by CASALACUMBRE
Employees Worked With
April 09, 2024
Ceasar was extremely helpful and patient with all of my questions and auto needs. When he wasn’t sure he asked for help. I appreciate that sort of humility. I am prepared for what is next with new tires a questions and auto needs. When he wasn’t sure he asked for help. I appreciate that sort of humility. I am prepared for what is next with new tires and brakes and feel confident with my choices. More
by LISA Mahoney
Employees Worked With
Cesar Lopez
April 05, 2024
They did fix our car, but failed to mention it would sit for 3 days before even being seen. We even had an appointment. Having only one car in the household and this was a huge inconvenience. Also communic for 3 days before even being seen. We even had an appointment. Having only one car in the household and this was a huge inconvenience. Also communication between us and the service center took no less than an hour to get back to us via text and had to track service department down. More
by DMANWAR007
Employees Worked With
April 04, 2024
Carlos was attentive and thorough in his job. I appreciated the excellent service he provided. It was good working with him. I appreciated the excellent service he provided. It was good working with him. More
by JILLJEVANS
April 03, 2024
Myles knows how to serve. I had a strict list of demands that I wanted in order to buy a vehicle, and he not only met but exceeded expectations. He was very helpful and knowle I had a strict list of demands that I wanted in order to buy a vehicle, and he not only met but exceeded expectations. He was very helpful and knowledgeable, and overall cares about me as a customer. More
by kristinelaines
