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Genesis Of Santa Rosa
Santa Rosa, CA
540 Reviews
WELCOME TO
GENESIS OF SANTA ROSA
Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more.
GENESIS SERVICE CENTER
We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
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Showing 540 reviews
December 19, 2024
personnel great, no complaints not having shuttle service or loaners for people who need to go back home is a drag service or loaners for people who need to go back home is a drag More
by BAZEHEAD
Verified CustomerEmployees Worked With
December 19, 2024
Excellent and quick! Thank you thank you thank you thank you thank you thank you Thank you thank you thank you thank you thank you thank you More
by JLOPES
December 19, 2024
I brought my Genesis GV60 in for service. I and an appointment and they took me right in and I was out quickly. They texted me when the car was done. They cleaned and vacuumed the coat for I and an appointment and they took me right in and I was out quickly. They texted me when the car was done. They cleaned and vacuumed the coat for me. Great service! More
by BERGWATER
Employees Worked With
December 16, 2024
Friendly staff. Comfortable waiting area with free wifi. I always get my best work done there! Comfortable waiting area with free wifi. I always get my best work done there! More
by PACWHEELER
Employees Worked With
December 15, 2024
Bad communication and ridiculously long repair time. See your car done 6 months later. Always too busy to answer your questions See your car done 6 months later. Always too busy to answer your questions More
by BRENDARK14
Employees Worked With
December 15, 2024
I found a car I liked but was told the battery was dead. They said it would take 3 weeks to arrive. Even though I suggested they could easily replace the battery, they didn’t take it seriously. When I follo They said it would take 3 weeks to arrive. Even though I suggested they could easily replace the battery, they didn’t take it seriously. When I followed up the next day, I found out the car had been sold to someone else on that day. I felt misled and ended up having to buy a more expensive car from the same place. A very disappointing experience. More
by AYDINBIRIK
Employees Worked With
December 15, 2024
Jennifer is great! The car came back clean, I like that. I'll sure miss the home pickup and delivery now that my initial extended warranty has ended. The car came back clean, I like that. I'll sure miss the home pickup and delivery now that my initial extended warranty has ended. More
by GI2
Employees Worked With
December 14, 2024
I would've given a 5 star rating if all customer service representatives were as great as Javon. Javon was very helpful, courteous and very accommodating. representatives were as great as Javon. Javon was very helpful, courteous and very accommodating. More
by BRIAN.LIM
Employees Worked With
Javon Wallace
