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Genesis Of Kansas City
Overland Park, KS
412 Reviews
The team at Genesis of Kansas City would like to welcome you to our dealership in Overland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 412 reviews
November 22, 2025
Traded in a car with less than 33,000 miles and they charged us for putting new tires on it. Tires would have easily gone another 10,000 miles. Don't think Ford sells any cars with tires that won't la charged us for putting new tires on it. Tires would have easily gone another 10,000 miles. Don't think Ford sells any cars with tires that won't last until the 36,000-mile warranty is up. They gave us about $6500 less than what they have the car listed for on the lot. We also brought in 5 canned goods for some promotion that was up to $1000 off that was going on. We never got anything from that promotion even though we brought in the canned goods. When we picked up the car it made a wheezing noise when you would give it gas. On the first 30-mile trip the low tire pressure alarm went off. One tire only had 27 lbs. of air in it and the rest were all 5 lbs. low. The inside windows were all dirty and had to be cleaned. Rear passenger door speaker had scratches on it and dings in the door panel. Not real impressed with the supposed detailing and getting the car ready to be picked up. Took the car in to be fixed and they called and said it was ready. Picked up the car and went less than a block and headed back to the dealership. Car was still making the wheezing noise. More
by 1mclime
Verified CustomerEmployees Worked With
Matt Epley
November 20, 2025
Good communication, picked up and dropped off car when they said they would. Did a good job of cleaning it in addition to all of the maintenance and recalls. they said they would. Did a good job of cleaning it in addition to all of the maintenance and recalls. More
by mosborne51
Employees Worked With
Treshaun Travis
November 18, 2025
Very friendly and stress free experience. The dealership was very transparent about their pricing, discounts, incentives, and sales approach.. Salesperson was very knowledgeable and provide The dealership was very transparent about their pricing, discounts, incentives, and sales approach.. Salesperson was very knowledgeable and provided great customer service throughout the purchasing process. More
by bowlnshaw
Employees Worked With
Charlie Hower, Treshaun Travis
November 07, 2025
I always find the service department on time and ready to serve their customers. Antonio has always extremely helpful and always willing to address any concerns or questions that I might have. I have alway serve their customers. Antonio has always extremely helpful and always willing to address any concerns or questions that I might have. I have always found all the members of the service department to be always anxious to assist any way that they can. Great team. More
by JDM2STL
Employees Worked With
Antonio, Service Manager
November 06, 2025
The folks there were knowledgeable, upfront, not pushy, straight n to the point. Charlie was very kind and helpful through the process. Thank you straight n to the point. Charlie was very kind and helpful through the process. Thank you More
by diannam.carpenter
Employees Worked With
Treshaun Travis
November 06, 2025
Service was done in a timely manner and the service manager was very professional and polite. Location was very clean. Video of the service work was nice to have, a little hard to hear the comments o manager was very professional and polite. Location was very clean. Video of the service work was nice to have, a little hard to hear the comments of the technician but I appreciated being able to view it later. More
by kjmartin
Employees Worked With
I only worked with the service department and don't recall the name of the individual I worked with.
