Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Genesis North Orlando - Service Center
Winter Park, FL
47 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
47 Reviews of Genesis North Orlando - Service Center
Sort by
January 06, 2023
My appointment was scheduled for 1:40 with a completion time of approximately 2 1/2 hrs. When I arrived I was informed that they were about 2 1/2 hrs behind schedule. By the time it was completed I was una time of approximately 2 1/2 hrs. When I arrived I was informed that they were about 2 1/2 hrs behind schedule. By the time it was completed I was unable to get back that day. It became a big inconvenience. The store was long in the tooth esthetically speaking and very crowded. More
by Jerry
Employees Worked With
Vin
December 21, 2022
I was quoted a price of $435 by Irvin when I made my appointment. After the service of checking my sensor for my auto wipers, which I was told it was OK. I was charged $660.30, and told if I didn't pay appointment. After the service of checking my sensor for my auto wipers, which I was told it was OK. I was charged $660.30, and told if I didn't pay you would keep my vehicle. After I left it rained and nothing had changed. The windshield is so covered with rain I cannot see the road. I think I was over charged for a job that changed nothing. Calvin Gambill More
by gambleraaa
Employees Worked With
My appointment was on 11/25/2022
August 19, 2022
Your dealership is the best. This is my second G80. My first came from another dealership which were not customer attentive after the sell. here at North Orlando your Service ma This is my second G80. My first came from another dealership which were not customer attentive after the sell. here at North Orlando your Service manager came to me at the Service department to walk through my first service of my new G80. this Fantastic His name is Dean More
by gwh3738
Employees Worked With
Dean Service Manager
July 11, 2022
I was not at all pleased about having to pay for the service to my A/C on a car that is less than 3 years old. That little detail was not explained when I purchased the car. What I recall being told w service to my A/C on a car that is less than 3 years old. That little detail was not explained when I purchased the car. What I recall being told was that I had bumper to bumper coverage for 3 years or 36,000 miles. My car is not yet 3 years old, nor does it have 36,000 miles. So, it was quite disappointing to find out that the part/service that needed to be done to my A/C was only covered for 12,000 miles. More
by Sjd
Employees Worked With
Sanford
