Genesis North Orlando

Allen Hernandez was amazing to work with! He was very prompt answering all my questions and giving me an out the door price. Pickup of the vehicle was fast and seamless, highly recommend! He was very prompt answering all my questions and giving me an out the door price. Pickup of the vehicle was fast and seamless, highly recommend! More

Allen our representative was awesome! I would definitely recommend this dealership! Thank you so much! I would definitely recommend this dealership! Thank you so much! More

The battery in My GV80 died. I brought it in W/O an appointment and Davion & the service team were super! They got me back on the road in 2hrs. I brought it in W/O an appointment and Davion & the service team were super! They got me back on the road in 2hrs. More

I tried making an appointment for my scheduled maintenance, with a courtesy car, But was told that the next available day was approximately 2weeks later. maintenance, with a courtesy car, But was told that the next available day was approximately 2weeks later. More

The salespeople here took advantage of the trust I had built up with Holler Hyundai. I had purchased my two previous cars at Holler Hyundai with the help of Jose. I texted Jose because I needed a new car built up with Holler Hyundai. I had purchased my two previous cars at Holler Hyundai with the help of Jose. I texted Jose because I needed a new car after mine was totaled in a rear-end collision. Jose responded and urged me to come in. Happened to be that he had quit a few months before and the person texting with me was a random salesperson (who claimed to be Jose in the text). This should have been my giant red flag to turn away but I was naive. The salesperson and the sales manager lied directly to me when I asked if the 7500 rebate for the lease was applied ot the sale and they said it was (the female salesperson that I had spoken to after fake Jose was new and didn't know anything/was wrong that it would be applied after). I leased a gv60 which is 53k MSPR. With the 7500 the fake Jose and sales manager said was included in the sticker price, the value for the car was 49k. Not sure where that money went. I didn't even consider they would lie directly like that. So want everyone to know that salesmen here straight out lie. Oh and I also want the management here to know, I have all my conversations saved with fake Jose. So whatever bullthsit you want to spin about the price, your staff lied from the first moment. More

The entire process was painless and positive. Allen is an excellent salesman. We will look forward to working with Allen in the future! In addition, we will refer our friends and family to Allen Allen is an excellent salesman. We will look forward to working with Allen in the future! In addition, we will refer our friends and family to Allen and Genesis of Winter Park. The entire Genesis Winter Park FL team was helpful, considerate and delivered an exceptional buying experience. From Negotiating the deal to closing the deal the Genesis Winter Park process was second to none. Simply put the Genesis Winter Park was the best car buying experience of my lifetime. Great Job!!! More

Moises was wonderful. Very informative, helped me with my recalls and got me in and out quickly. Thanks again. Very informative, helped me with my recalls and got me in and out quickly. Thanks again. More

Service department was very unprofessional. I felt because my car repair was a recalled by the maker of the car and I wasn't paying out of my pocket my car was put aside until the last minu I felt because my car repair was a recalled by the maker of the car and I wasn't paying out of my pocket my car was put aside until the last minute after I called and pressure to get my car fixed after being in the shop 3 days. I also has a representative Moises who is supposed to be the Genesis representative of north orlando. He ignored my calls and text and after speaking with the general manager he then called me for 1 sec and actually he carried on about being busy and attending to other customers. The last time I checked I was also a customer. He should not and repeat SHOULD not be in that position. He has no customer service experience. He totally ignored me. More

Xavier was awesome in showing us all safety features and technology with the Genesis gv models. I bought the car because of Xavier skill set and ability of making me confident! technology with the Genesis gv models. I bought the car because of Xavier skill set and ability of making me confident! More

I would like to thank Allen Hernandez, for his professionalism throughout this process. Allen was able to answer all my questions and he took the time to ensure I was able to make an informed deci professionalism throughout this process. Allen was able to answer all my questions and he took the time to ensure I was able to make an informed decision in the purchase of my new GV80. I have leased two vehicles from Holler Hyundai and I look forward to working with Allen as well as Holler Hyundai dealership again in the near future. Again, Thank you. More