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Genesis Chevrolet
Eastpointe, MI
23 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 23 reviews
August 07, 2023
Negotiated long-distance to obtain a 2023 Bolt EUV. Very upfront, professional throughout this successful transaction, with timely communication and active efforts to locate a vehicle. No dealer ma Very upfront, professional throughout this successful transaction, with timely communication and active efforts to locate a vehicle. No dealer mark-up as well. More
by Randy
Employees Worked With
Vincent Galici
June 21, 2023
Classic bait and switch sales tactics. Advertised a Silverado 2500 for 47,000. When I called to inquire about the truck I was informed that that price was only for GM employees and the a Advertised a Silverado 2500 for 47,000. When I called to inquire about the truck I was informed that that price was only for GM employees and the actual price was 52,000. More
by Sl1965
Employees Worked With
Sales
February 11, 2021
Robin Pasternacki was so informative and easy to work with in purchasing our Tahoe! She gave all the details without the stressful pushiness. She ROCKS! with in purchasing our Tahoe! She gave all the details without the stressful pushiness. She ROCKS! More
by MBrown
Employees Worked With
Robin Pasternacki
November 02, 2020
Paul was my salesman he was very very good he got me what I wanted I give him a rating of 5 stars and I will recommend people to him thank you I wanted I give him a rating of 5 stars and I will recommend people to him thank you More
by gibsonernest40@gmail.com
Employees Worked With
Paul
September 30, 2019
Ordered a Camaro ZL1 1LE and had to make sure the dealer had an allotment before i put a deposit. Manager showed me the paperwork prior to ordering so everything was squared away. Friendly service, Salesm had an allotment before i put a deposit. Manager showed me the paperwork prior to ordering so everything was squared away. Friendly service, Salesman honored my price after delivery and did not try to upsell me anything i didn’t want/need. More
by Squatch
Employees Worked With
john, Martin Staten
August 16, 2019
Service After the Sale Was Amazing! I had a key failure emergency with my 2014 Chevy Malibu. I called Genesis Chevrolet for a key replacement. It was 10 minutes to closing, The staff o I had a key failure emergency with my 2014 Chevy Malibu. I called Genesis Chevrolet for a key replacement. It was 10 minutes to closing, The staff of the service department, Sally, Eric and Ken all stayed over past their shifts and delayed their closing to provide outstanding customer service. Eric cut the key and programed it in a very short time. The team's amazing attitude and helpfulness were the best I have seen in a dealership service department in a very long time. I recommend them HIGHLY. More
by njonesRN
Employees Worked With
Ken, Service Manager, Eric Beatie, Parts Technician, Sally, Cashier
February 26, 2019
Buy a car from Johnathon! Johnathon Rawls took great care of my mom! We walked in to the wrong dealership and he greeted us at the door..sat down with us and discussed things w Johnathon Rawls took great care of my mom! We walked in to the wrong dealership and he greeted us at the door..sat down with us and discussed things with mom. He found a few cars for us to look at and we test drove a Malibu that was perfect! She wanted her payment under a certain amount and he made that happen too! We sat back while he took care of all the details including plates! Awesome transaction looking forward to doing business with then in the future! More
by Swtmisty1
Employees Worked With
Johnathon
