Genesis Chevrolet
Eastpointe, MI
Filter Reviews by Keyword
By Type
Showing 22 reviews
Classic bait and switch sales tactics. Advertised a Silverado 2500 for 47,000. When I called to inquire about the truck I was informed that that price was only for GM employees and the a Advertised a Silverado 2500 for 47,000. When I called to inquire about the truck I was informed that that price was only for GM employees and the actual price was 52,000. More
Robin Pasternacki was so informative and easy to work with in purchasing our Tahoe! She gave all the details without the stressful pushiness. She ROCKS! with in purchasing our Tahoe! She gave all the details without the stressful pushiness. She ROCKS! More
Paul was my salesman he was very very good he got me what I wanted I give him a rating of 5 stars and I will recommend people to him thank you I wanted I give him a rating of 5 stars and I will recommend people to him thank you More
Ordered a Camaro ZL1 1LE and had to make sure the dealer had an allotment before i put a deposit. Manager showed me the paperwork prior to ordering so everything was squared away. Friendly service, Salesm had an allotment before i put a deposit. Manager showed me the paperwork prior to ordering so everything was squared away. Friendly service, Salesman honored my price after delivery and did not try to upsell me anything i didn’t want/need. More
Service After the Sale Was Amazing! I had a key failure emergency with my 2014 Chevy Malibu. I called Genesis Chevrolet for a key replacement. It was 10 minutes to closing, The staff o I had a key failure emergency with my 2014 Chevy Malibu. I called Genesis Chevrolet for a key replacement. It was 10 minutes to closing, The staff of the service department, Sally, Eric and Ken all stayed over past their shifts and delayed their closing to provide outstanding customer service. Eric cut the key and programed it in a very short time. The team's amazing attitude and helpfulness were the best I have seen in a dealership service department in a very long time. I recommend them HIGHLY. More
Buy a car from Johnathon! Johnathon Rawls took great care of my mom! We walked in to the wrong dealership and he greeted us at the door..sat down with us and discussed things w Johnathon Rawls took great care of my mom! We walked in to the wrong dealership and he greeted us at the door..sat down with us and discussed things with mom. He found a few cars for us to look at and we test drove a Malibu that was perfect! She wanted her payment under a certain amount and he made that happen too! We sat back while he took care of all the details including plates! Awesome transaction looking forward to doing business with then in the future! More
Do not purchase a VEHICLE FROM THERE They took my wife money sold her a bad truck and is doing nothing to accommodate her. They knew she was at a weak spot from losing her mom and took a They took my wife money sold her a bad truck and is doing nothing to accommodate her. They knew she was at a weak spot from losing her mom and took a complete advantage of her pictures and videos coming soon More