Genesis Alfa Romeo FIAT
Macomb, MI
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Very helpful and catering to knowledgeable people I arrived to the dealership with my mom and dad in tow, under the assumption that I, a young guy out of college, would not be taken seriously. When I I arrived to the dealership with my mom and dad in tow, under the assumption that I, a young guy out of college, would not be taken seriously. When I walked in, I was greeted by Stan, who asked me what I was interested in. I told him I was interested in an Alfa Romeo Giulia Ti Sport, so he found one from the lot to let me test drive one. Throughout my visit, he was very friendly. I hear about all kinds of stories online about bad dealership experiences. Give a thanks to Stan for making a great experience for me! More
Great prices and friendly staff! I enjoyed visiting Fiat Lakeside, they have a nice lounge area and Stan (sales agent) treated me respectfully. I drove a couple of cars before making I enjoyed visiting Fiat Lakeside, they have a nice lounge area and Stan (sales agent) treated me respectfully. I drove a couple of cars before making my final decision, no rush i was told, so i took my time to test them even in the highway. At the end, i got a good deal for my truck so i didn't have to look anywhere else for a used car. More
Felt very comfortable with purchasing a vehicle here, staff. I was very satisfied with The way I was treated and they made me feel welcome and I loved the hospitality. Already recommended some people. I was very satisfied with The way I was treated and they made me feel welcome and I loved the hospitality. Already recommended some people. More
A very positive experience! I was treated with courtesy and respect. Those persons that I dealt with were both knowledgeable and very helpful. I had some initial trepidation go I was treated with courtesy and respect. Those persons that I dealt with were both knowledgeable and very helpful. I had some initial trepidation going by myself, a female senior citizen to buy a used car. My concerns were completely unfounded. I could not have had a more positive experience. As an added bonus, I was able to share military experience with Stan. More
learning about my car On my last purchase of a vehicle, it was years before I found out how certain things worked. Well, not with my new 500x!! The day that I picked up my On my last purchase of a vehicle, it was years before I found out how certain things worked. Well, not with my new 500x!! The day that I picked up my car, the salesman was so helpful in teaching how the car works and functions. I walked out very knowledgeable about all features on the 500x! (Stan was the person that sold me the 500x, but there was a different guy that explained the features...I am so sorry that I don't remember his name!) More
Work Vehicle purchase Randy and Stanley were fantastic. Vehicle was as described and they were very efficient with the paperwork. Good experience and I would highly recom Randy and Stanley were fantastic. Vehicle was as described and they were very efficient with the paperwork. Good experience and I would highly recommend them. More
Amazing experience Probably the best dealership I’ve been to in along time they treat you like family they don’t pressure you and give you information about everything b Probably the best dealership I’ve been to in along time they treat you like family they don’t pressure you and give you information about everything before you buy a car I love this place and the people that work here More
Excellent communication start to finish I contacted this dealer even though they were 5+ hours away after local dealers ignored, were super slow to respond, or didn't pay attention to questi I contacted this dealer even though they were 5+ hours away after local dealers ignored, were super slow to respond, or didn't pay attention to questions on my internet request. Within 5 minutes of contacting Lakeside, I had a call and an email from David LLewellyn, who had read my "lead" and answered my specific questions. He was the first sales person to do so and I wanted to do business with him. He was also eager to help with my trade from a distance, another part of the transaction other dealers were reluctant to do. We worked out the deal ahead of time, and he was good at letting me know everything I needed to in order to buy a car in a different State. He was also very clear about all the figures and sent the extra details I was curious about. When I arrived at the dealer to close my new car cleaned and ready to go. They were well prepared, and if I'd been in a hurry I could have easily been in/out in less than an hour. David Holder was my finance guy, and I found him to be very friendly, not pushy, and he too was well prepared. Every part of the transaction was exactly as presented before my journey to Detroit. Other employees also seemed so friendly. There were a couple other sales guys on the floor who had a smile and were easy to talk to. The place has a nice family-like atmosphere. I was willing to get up at 3:30 am and do an 11 hour round trip because of the service these guys provided. If I lease another Alpha Romeo in 2 years I will not hesitate to do it again. More
Smooth transaction David did everything he could to ensure my experience was as smooth as possible, including driving over to another dealer to help return my old vehicl David did everything he could to ensure my experience was as smooth as possible, including driving over to another dealer to help return my old vehicle More
service dept. review we have taken our Fiat for service and warranty work for the past 5 years service is prompt and the work is done correctly we have never had to retu we have taken our Fiat for service and warranty work for the past 5 years service is prompt and the work is done correctly we have never had to return with the car, because the work was not done correctly everyone is courteous and helpful More