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Genesis Alfa Romeo FIAT

Macomb, MI

4.7
91 Reviews

18181 Hall Rd

Macomb, MI

48044

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Showing 91 reviews

June 08, 2024

2 days after I purchased vehicle the engine light came on. Took it back to them and was told by Blaine it was nothing to worry about. He put it on a tester also. Took it to advanced auto and a mechanic a More

by Cruz3garcia
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan sales, Lindsey Campbell
Jun 09, 2024 -

Genesis Alfa Romeo FIAT responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (586) 286-0200 when you have a chance. Thank you, and we look forward to hearing from you.

April 29, 2024

Genesis Alfa Romeo FIAT has been my vehicle service provider since 2011, best ever for service and professionalism. They are very friendly, professional, courteous and always with a smile and I highly More

by S dW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella, Cameron, Lindsey Campbell
May 01, 2024 -

Genesis Alfa Romeo FIAT responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

April 25, 2024

The service team works very hard on getting maintenance and repairs done correctly and timely. The Sales, Finance and Service teams are friendly and responsive to the needs of their customers. More

by artlattanzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hawrys, Jason Foreman, Brendan McCarty, Lindsey Campbell
Apr 28, 2024 -

Genesis Alfa Romeo FIAT responded

Hi Artlattanzi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2024

Great experience . Would recommend their service department. Warranty work completed in timely fashion . Very professional More

by Grupatnt005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Apr 14, 2024 -

Genesis Alfa Romeo FIAT responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2024

I would recommend this dealership to anyone. They are very friendly, professional, courteous and always with a smile More

by vitofinazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Apr 13, 2024 -

Genesis Alfa Romeo FIAT responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2024

My 1st and only experience to date with staff at this dealer was excellent. Just needed to have a key programmed but they were friendly and courteous. Realized I wrote the wrong appt time down, called la More

by NOMAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Apr 06, 2024 -

Genesis Alfa Romeo FIAT responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2024

Exceptional service. Fast, accurate estimates . Friendly, knowledgeable staff. Clean. Nice waiting areas. Great follow up. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Mar 26, 2024 -

Genesis Alfa Romeo FIAT responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at Genesis Alfa Romeo. Thank you, and have a fantastic day!

March 09, 2024

Very curious and met all my expectations and needs. Would recommend them to anybody for a new car.Or truck More

by terrygrafmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tad malnic , James Hawrys
Mar 12, 2024 -

Genesis Alfa Romeo FIAT responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Genesis Alfa Romeo and we hope to see you again soon!

March 04, 2024

Clean, prompt and clear communication through the entire process from drop off to return of my car. More

by aaptek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fady Al-Wakeel, Lindsey Campbell, Lucas Vandaele
Mar 08, 2024 -

Genesis Alfa Romeo FIAT responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis Alfa Romeo. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2024

Took my car in with two complaints. Was called to tell me what the problem was and what the plan was to fix it. I asked if what they planned to do was going to fix both problems. Was as More

by fiat owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey Campbell
Feb 27, 2024 -

Genesis Alfa Romeo FIAT responded

We do our best to diagnose problems, we apologize if we got it wrong. We will have our service manager contact you to make things right.

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