Generation KIA

My very first new car! I came to Generation Kia looking to buy my very first new car. I chose Generation Kia because I remember the enjoyable experience I had there back whe I came to Generation Kia looking to buy my very first new car. I chose Generation Kia because I remember the enjoyable experience I had there back when I was 'just looking' at cars. Unlike similar dealerships that were closer to home. Upon arriving we were immediately greeted by Kevin. He was a new dealer, but very helpful and knowledgeable. I had done my research before coming so I showed him which cars I was interested in and we went for a test drive in my favorite. I was able to drive the car until I was ready to go back, which was nice. When we got back to the dealership we filled out a credit application. Kevin then asked if I was interested in any other cars. I was apprehensive but Kevin insisted we go look at a different car that he thought I would like, and that I would be able to afford. I wasn't convinced, until I saw the car, and it became my new favorite. Kevin knew I would like this car because he listened to what I said. His mission was not just to sell me any old car, but a car that I loved. Kevin was always there to answer any and every question I had. He made what is usually a very stressful situation into a very easy and enjoyable one. I would absolutely recommend this dealership to anyone I know looking to buy a car, and I would most definitely suggest they ask for Kevin Mastridge. I went from a 2000 Mitsubishi Galant to a 2015 Kia Forte, and I could not be happier with my new car and the experience I had buying it! More

Love My 2015 Soul! I went in looking for a used 2014 Kia Soul. I met with Salesman Mark Faiber. He was great from start to finish. He was very helpful and honest. The pr I went in looking for a used 2014 Kia Soul. I met with Salesman Mark Faiber. He was great from start to finish. He was very helpful and honest. The price of the used one was more than a new one. So, He got me into a new 2015 Soul. I would definately recommend Mark. More

Excellent! Joe greeted us when we first walks in. He knew our needs right away and helped us pick the perfect car for my family! We have him out budget and he ma Joe greeted us when we first walks in. He knew our needs right away and helped us pick the perfect car for my family! We have him out budget and he made it happen! I highly recommend this dealer ship as well as Joe! :) More

frreindly knowledgable staff I had such a great experience purchasing my latest vehicle from this dealership. I had originally purchased a 2010 Kia Sol from GENERATION when they w I had such a great experience purchasing my latest vehicle from this dealership. I had originally purchased a 2010 Kia Sol from GENERATION when they were located in Medford, NY. It was a good experience also. However when I came in for service on the 2010 model in Aug 2013, i had noted the warranty was about to expire. So i proceeded to "just look" at the new models which happen to come with a 10 yr 100k warranty. Anyhow a long unplanned afternoon of car shopping began. And a long story short I did in fact leave the dealership in my new 2013 Kia Sol that very same day. Now I am gonna tell you NO IT WAS NOT THE BIG PRESSURE SALE..etc..etc. James Lupo the new car manager and Mike Perrillo my salesperson spent the entire afternoon hashing out a deal that was accommodating to my finances andI did not have to settle or compromise in anyway the features that my 2010 Kia had. They (Mike Perrillo and James Lupo the manager) had found a 2013 that had comparable features of my 2010 and were knowledgable in both the vehicle and the financing in order that i could leave that day with the new one. Here I am today March 2015 and i am having my 2013 Kia Sol serviced. I have seen James and we were having a chuckle about the last time I was here for service. And I already informed him in a joking way that I am not LOOKING....ha ha ha ..I am going to "stay in my lane" and just get the car serviced. I also saw Mike the salesperson also and we laughed and caught up with eachother. Such a wonderful experience to come back and be remembered and greeted like long lost friends... I highly recommend this dealership to anyone who is looking for a quality experience and a wonderful reliable car that is not over priced. With a friendly knowledgable staff , that are honestly trying to get you the car you want at the price you can handle. More

Unexpected surprise. Just woke up one morning and happen to come across a car rating site for low cost and best ten compact cars to buy. Of the 10 they featured was a Kia Just woke up one morning and happen to come across a car rating site for low cost and best ten compact cars to buy. Of the 10 they featured was a Kia Forte coupe. I fell in love with the design. Generation Kia was only 5 minutes from my apartment, so I decided to at least stop in and just take a peek at a 2012 Forte Coupe they had in the showroom. But I have a problem with anxiety and feared the usual attack of salesmen surrounding me with pressure in every way to buy the car. But I went-I loved the car and about 3 hours later I was driving my new car home! Mike Perillo was my salesman and all others backed off and let us deal with each other. I couldn't have gotten a better salesman. I was a nervous wreck but he was so great to deal with. No pressure-like I had all the time in the world. We took it a step at a time and everything was so clearly laid out for me and I got great financing from Generation and one of the banks they deal with. I am looking out my window at my new car and a big smile on my face. Thank you so much Michael!--Mark Cerone----oh, and great coffee. More

Had a great experience leasing my first car As a 19 year old with no credit, I did not think I would be able to get a good deal on a lease for a new vehicle, even with a co-signer. I had the ple As a 19 year old with no credit, I did not think I would be able to get a good deal on a lease for a new vehicle, even with a co-signer. I had the pleasure of doing business with Mr. Joe Jones and he managed to get me a good deal on a lease for a 2015 KIA Optima LX with my mom as a co-signer. Business was done in a timely manner. Thank you again to Joe Jones and the rest of the staff at Generation KIA! I am extremely happy with my first car. More

If you want even marginal service, look elsewhere This dealership LOVES to waste your time. I'm 8 months pregnant and came in with my husband to look at a particular used vehicle (2014 model) for our This dealership LOVES to waste your time. I'm 8 months pregnant and came in with my husband to look at a particular used vehicle (2014 model) for our growing family. Someone was looking at it when we got there, and we made it very clear to the salesperson that we didn't want to test drive it or negotiate if the woman was buying it. He insisted nothing was happening. We drove it, wanted it, and began negotiations, and low and behold, the woman signed her contract before we could seal the deal. Instead of apologizing and telling us that he'd let us know if something comparable comes in, he snidely said "Well a $300 deposit would have been all it took to save the car for you." The next day I called to make sure the sale hadn't fallen through and to let them know what a negative experience it was working with them, and the guy told me his manager wanted me to come in to discuss making a brand new vehicle work for our budget. I gave him ALL my bottom line numbers and told him I would not go any higher, and that I really did not think it was possible for them to get that low on a brand new car with the retail prices they were showing on the website. He insisted, saying that he wanted to make it right by us after the negative experience. I drove down there, and after an hour of waiting for them to get the numbers, they came in WAY higher than what I clearly stated I could do. It's absolutely unacceptable to do business like that, especially making an almost full-term pregnant woman come down to the dealership to scam her for a second time. If you want even marginal service, go elsewhere. More

Easy experience Patricia was very knowledgeable and informative when it came to the mechanics of the vehicle I was interested in. She is the reason I gave Kia the sa Patricia was very knowledgeable and informative when it came to the mechanics of the vehicle I was interested in. She is the reason I gave Kia the sale. More

Great Service and Fast too!!!! When I went in to discuss about my option of purchasing a vehicle I did not think I would be coming home with a brand new vehicle. Shawn was very atte When I went in to discuss about my option of purchasing a vehicle I did not think I would be coming home with a brand new vehicle. Shawn was very attentive and kind. The staff there was very nice and every staff that I came in contact with was kind and wanted to know if I was being taken care of. More

Best experience at a dealership for buying my car! James Gilbert was the sales person who helped me find my car. We had to go through a few options but in the end he guided me in the right direction. I James Gilbert was the sales person who helped me find my car. We had to go through a few options but in the end he guided me in the right direction. I am very pleased with the help and assistance that I got from James as well as the Manager, Dave Priceman. I even brought my mother back and she bought a car through James as well. Only complaint I have is that they said my car was going to be detailed before I left and I don't think they did ANY detailing on the inside just washed the outside. The inside was disgusting. My rear view mirror has spit marks on it as well as my dashboard. Radio button area had sticky gooey stuff all around. If that's what they call detailing there is an issue. I hope that when I have to bring it in for an oil change they do detail it for me and do the inside as well as outside. Other than that, James Gilbert and Dave Priceman were awesome and would definately recommend many more people to James and Dave, thanks guys! More