Generation KIA

Disappointed I'm a returning customer from a year ago that haves a current lease with Generation Kia my first time was a wonderful experience.........This time not I'm a returning customer from a year ago that haves a current lease with Generation Kia my first time was a wonderful experience.........This time not to good I walked in been greater by a young man that was very nice excellent first contact. He introduced me to DEREK NEGRON very nice young man no body has ever explained stuff to me like he did. I stated my situation I Don't Like to waist my time. We spoke about numbers my credit was ran and I was told that the deal was going to be done. Ones you shake my hand I expect honesty. I was told I was approved for a vehicle and I was told to pick up the car Monday from this day went to Tuesday at the end it was a Bluff I gave first month of a unexciting lease I had to listen to a lecture over a vehicle that it wasn't approved, I sign in to a system on a car that wasn't gonna to be mine. Mr. JOE shame shame that such a nice person haves this type of employees. I will be turning in my previous kia I want nothing to do with this company. Dishonesty it's not good. More

Best kia dealership in ny Upon my visit to generation kia for my second second Nokia in 2 years the sales where helpful bit my visit to generation Kia was the best I could wish Upon my visit to generation kia for my second second Nokia in 2 years the sales where helpful bit my visit to generation Kia was the best I could wish for from sales to finance dept I was able to get the truck I wanted for the price I needed that wasn't the case at other kia dealerships I rate generation kia a 10 out of 10 for all dept More

AMAZING! Had the BEST experience with Patty B! She made us feel important, comfortable and at no point rushed us. She and the Sales Manager were inviting, hone Had the BEST experience with Patty B! She made us feel important, comfortable and at no point rushed us. She and the Sales Manager were inviting, honest and unlike any sales team I've ever come across. They listened to our needs and matched us with the right car. They went at our speed and we were more than comfortable with our purchase. I recommend anyone to walk into Generation Kia. You WILL be taken care of. Thanks again! More

John W. is an absolute superstar! I immediately felt right at home as soon as I walked in to the dealership. I was paired with John W. and from that moment on I felt like royalty. John I immediately felt right at home as soon as I walked in to the dealership. I was paired with John W. and from that moment on I felt like royalty. John answered every question honestly and eleminated any doubt I had about purchasing a Kia Optima. He was very knowledgeable and could tell he knew his stuff. Rich in finance was absolutely wonderful, very courteous, very knowledgeable, and definitely one of the best. I would most definitely recommend to friends and family and will return when it's time to upgrade. More

Bought a car I just bought a car from generation Kia and worked with Dwayne Roberts. He was very friendly and very helpful in helping me get the car I wanted. He a I just bought a car from generation Kia and worked with Dwayne Roberts. He was very friendly and very helpful in helping me get the car I wanted. He and everyone at the dealership went above and beyond to help. I would definitely recommend working with Dwayne More

trade in for larger truck I brought a Kia Sorento from this dealership and have nothing but mice things to say. So when I needed to upgrade to a larger truck I found a 2011 for I brought a Kia Sorento from this dealership and have nothing but mice things to say. So when I needed to upgrade to a larger truck I found a 2011 ford my girlfriend and I feel in love with. Dwayne Roberts went about and beyond to please us I highly recommend dealing with him. He was very professional at the same time I felt like I knew him my whole life. Great example of someone your staff needs. More

Robert Sebor-service department. I purchased a Sorento in December and had to bring it back to the service department. The first person I dealt with there was useless, he is no long I purchased a Sorento in December and had to bring it back to the service department. The first person I dealt with there was useless, he is no longer there so upon returning I then dealt with Robert Sebor and he was wonderful. He was professional, very nice, after dealing with the first person- Mike Casey the manager of the service department and Robert made sure that every thing went smooth. The mechanics fixed everything and did an awesome job. The parts department was also very nice. I would defiantly recommend if you have to bring your car to service to deal with Robert Sebor. More

Jason (salesman) From the second we stepped onto the lot we felt at home. Jason made finding the perfect car easy as pie! The whole crew at Generation Kia were super n From the second we stepped onto the lot we felt at home. Jason made finding the perfect car easy as pie! The whole crew at Generation Kia were super nice and prepared to meet our needs. I have recommended Jason to our family to seek his help when they are ready to purchase. Thank you Jason!! PS... I love my new Sportage! More

Salesman, Very Good, Management and finance, not so good. :( My salesman Jason was friendly, informative, and got the deal done. Good job by him. What happens after negotiations: with the contract, finance guy My salesman Jason was friendly, informative, and got the deal done. Good job by him. What happens after negotiations: with the contract, finance guys and management is a totally different story. Shame on me. This is the second time I dealt with Generation Kia with the same results. Salesman did what was needed to get the deal done. Different salesman before but management made the experience as bad as this time. You have to fight to get what iwas promised you. I have always done business in good faith. Corporate Generatin Kia, in my opinion makes it very difficult to trust them. In the end I got the origional deal that I negotiated but management tried all the tricks to get every extra dollar back to them and did that un profesionally. Great product. I love my Kia, I could have had a great experience if management followed their word. Be careful dealing with Generation Kia. Demand better. More

Great experience at Generation Kia From the moment we entered the showroom at Generation and met Jason we were confident that we had found the right dealership. Jason was very patient a From the moment we entered the showroom at Generation and met Jason we were confident that we had found the right dealership. Jason was very patient and helped us make the perfect choice. We love our new car. Overall great experience at Generation. More