Generation KIA
Bohemia, NY
Filter Reviews by Keyword
By Type
Showing 1,100 reviews
An outstanding car buying experience! My husband and I were interested in upgrading our 2012 Kia Optima with an AWD SUV. We did a lot of internet research and narrowed our choices to a few My husband and I were interested in upgrading our 2012 Kia Optima with an AWD SUV. We did a lot of internet research and narrowed our choices to a few vehicles at various local dealerships. After two of the dealers in the area got back to us regarding our inquiries, and disappointingly, none of the vehicles we selected were in stock, we sent an inquiry to Generation Kia regarding a 2016 Sorento. Within an hour we were contacted by Yvonne and set up an immediate appointment to come down and test drive the car. When we arrived at the dealership Yvonne introduced us to Mike, who worked with us throughout the transaction. We loved the car and the rest of the process was smooth as silk thanks to Mike Castain as our sales rep, and David in finance. Everyone at the dealership was great and made us feel as if we were family. I would definitely recommend Generation to anyone looking for a new or used vehicle. More
Amazing Car Buying Experience Dwayne and the entire Generation Kia team made the entire car buying experience a pleasure from start to finish. Dwayne was open and honest throughou Dwayne and the entire Generation Kia team made the entire car buying experience a pleasure from start to finish. Dwayne was open and honest throughout the entire process and listened to our needs, wants, and budget. I would highly recommend Generation Kia and more specifically Dwayne to anyone considering a new or pre owned vehicle. More
Easiest transaction ever My husband came in to sell his BMW to the dealership. We sat down with Dwayne about month and a half ago. He was very knowledgeable and friendly. Made My husband came in to sell his BMW to the dealership. We sat down with Dwayne about month and a half ago. He was very knowledgeable and friendly. Made the transaction so easy and comfortable. I would go back to him for any car sale. My husband and I are truly happy we dealt with KIA and of course Dwayne. Best ever. More
Great Experience - Thanks to the Generation Kia Team !! What a Long Island Gem!! Michael Castain and the Generation Kia team made Buying a Used car a TERRIFIC and WORRY FREE experience. No Gimmicks, Games, What a Long Island Gem!! Michael Castain and the Generation Kia team made Buying a Used car a TERRIFIC and WORRY FREE experience. No Gimmicks, Games, or false Promises. After months of shopping for a "First" car for my daughter we were happy to have found the perfect Used car, that also met our budget at Generation Kia. We had previously had several bad experiences with OTHER dealers who made a habit of not keeping promises or added ridiculous fees to the posted prices after spending hours with the sales dept. BUT there was NONE of that at Generation Kia -Michael and the Generation Team were very upfront and made every possible accommodation with NO NONSENSE! In addition I also want to thank John the Service Manager who pleasantly took care of the mechanical prep, as well as the Detail man who knew the car was a surprise for my daughter and went the extra mile to make sure the car was detailed to perfection.The entire team at Generation Kia really made us feel like we were important to them and Both their words and actions reassured us that we were dealing with a company who was at a different level to what we had experienced at other dealers in the past ( I also want to Thank Michael for his 20 + years of Service to our Country in his prior career with the Navy). I would highly Recommend Generation Kia and will look to purchase from again in the future! More
Went over and above Was looking for a reliable car for my daughters and found it with these guys. Showed us many options and let us decide on our schedule (was actually a Was looking for a reliable car for my daughters and found it with these guys. Showed us many options and let us decide on our schedule (was actually able to leave!). Dwayne Roberts could not do enough for us - even followed me home to drop off the car! The pre-owned certified is a great option, would recommend highly. More
Amazing service I came to this dealership needing a car right away. I am very pleased with the service provided here and the exceptional customer service provided by I came to this dealership needing a car right away. I am very pleased with the service provided here and the exceptional customer service provided by Dwayne Roberts who helped put me in my dream car that day and quickly. I would definitely recommend this dealership to others in need and ask for Dwayne!!!! More
Amazing over and above service I came here to buy my first car. The service and experience was exceptional. Everyone here goes above and beyond to accommodate you in any way you nee I came here to buy my first car. The service and experience was exceptional. Everyone here goes above and beyond to accommodate you in any way you need. Dwayne is the MAN! He guided us through the whole process flawlessly. The experience was painless and more the pleasant. The entire staff was beyond exceptional and I recommend anyone to come and buy a car. More
I would recommend this dealership! Dwayne Roberts was great! Everyone in the dealer from our Salesman, Dwayne Roberts, General Manager, Ron, Finance Manager, Winston, to the Service Dept. Crew were great! Friend Everyone in the dealer from our Salesman, Dwayne Roberts, General Manager, Ron, Finance Manager, Winston, to the Service Dept. Crew were great! Friendly Staff! They made us feel like family! Our salesman, Dwayne, was a pleasure to deal with. His knowledge of the car and its features help make our decision process easier. He was very relaxed and not pushy which we really liked. He gave us time to talk it over as he wanted us to make a great decision for our daughter. More
Great experience Best car purchase experience!!! I recommend this dealer. Everything was done fast, eficiente and profecional. It was a great experience. Staff was fr Best car purchase experience!!! I recommend this dealer. Everything was done fast, eficiente and profecional. It was a great experience. Staff was friendly and willing to help me in all my needs. Wouldn't change a thing! More
Michael castain was fabulous, he made the transaction so sim Michael castain was the best he made the transaction very simple he is a incredible sales person I was worried he talked me through it he was very p Michael castain was the best he made the transaction very simple he is a incredible sales person I was worried he talked me through it he was very positive very friendly please keep him and Dave the finance guy was great he walked me through the finance part of my transition I am very pleased of what the 2 of them did for me I will recommend everyone to them very satisfied with them More