Generation KIA

A difference maker in our lives When my husband first went into Generation Kia, it was only because the dealership was so close to his job. We had a worn out Oldsmobile Delta 88 and When my husband first went into Generation Kia, it was only because the dealership was so close to his job. We had a worn out Oldsmobile Delta 88 and we desperately needed a new car, but we had never bought a new vehicle before, ever. My husband met David Pigate first, and when he called me and told me he was looking at cars, I didn't expect us to get approved. We didn't have the greatest credit and we had only been in NY for a year. David was very optimistic though. When I got to the dealership and met David I was first struck by how genuinely nice he was. He didn't give off that sleazy used car dealer vibe that we all think of when we think of car dealerships. He was outgoing, sweet, and took a genuine interest in us. He even got our daughter a couple snacks while we were waiting. That was the only thing that sucks about car buying is the waiting, and the waiting, and the hours you spend there. But, we didn't have great credit AND we couldn't do a huge downpayment, so we knew they were working hard to figure things out for us. We ended up with a really nice 2014 Jeep Patriot with payments that we could afford and even afterwards when we were having issues with all of the points we needed to finish registering the car, they let us take the Jeep home on dealer tags so I wouldn't be left without a car. Fast forward a year later to now, and my husband needed to get a second vehicle for work. He wanted a Dodge Ram 1500. At first, he looked at actual Dodge/Chrysler dealerships. He got "pre-approved" with "no money down" by Chrysler Capital and we thought that was pretty great. After talking to one dealership though, he felt pretty good about a truck, but the next day (after they had run inquiries on his credit like TEN times) they never called him back. He was livid. We talked to another Dodge/Chrysler dealership and kind of had the same thing. They didn't have a huge selection of older used Rams (like 2010-2013) and the only one that they did have that we could really afford we couldn't get financed for. Frustrated with everything, my husband was about to give up. I told him (even before we went to the second dealership) that we should call David again. He didn't think they'd have anything for us, but lo and behold they had a couple Rams that were just what my husband was looking for. My husband went and looked at a couple and we really liked one. Talking to David and Ron, we realized that my husband's credit and mine as well had taken a hard hit from the other dealerships who had flooded our credit with over 20 inquiries in less than two days! David and Ron explained how this would look to the banks in trying to get a loan, but they said they would try anyways for us. Again, David worked tirelessly for us. He even came in on his day off to help finalize the paperwork and we were able to get our second vehicle! This dealership is the best. They really do treat you like family. I could go on and on. Honestly, David was and is the best car salesman ever and he ruined it for every other car salesman out there :-D. More

Excellent Dealership My experience with Genoration Kia was amazing and the reason for that is because of George Routos And Matt Brass. George is honest and truly cares ab My experience with Genoration Kia was amazing and the reason for that is because of George Routos And Matt Brass. George is honest and truly cares about his customers he gave me an amazing deal in my price range and when he said you are like family he meant it. I have been to many dealerships in my time and coming here put my mind at ease and that is very important when purchasing a car feeling that they care. Matt Brass was my salesman and he is very professional and awesome ,because he made sure through out my time at Kia my experience went smooth and less stressful. When I picked up my car he made sure there was a full tank of gas and stayed past 9 PM to go through everything in my car setting up the radio and explaining the features. AS far as I am concerned the wait was well worth it because they truly care about their customers and in my book excellent Thanks for everything guys SIncerely, LS More

Buying a Pre-Owned Car This is my second car purchase from Generation. My salesman David Pigate was very patient and kind and I did not feel like he was only in it to make t This is my second car purchase from Generation. My salesman David Pigate was very patient and kind and I did not feel like he was only in it to make the sale. I felt her really cared. My only frustration was when I met with the finance manager andI felt like she was extremely aggressive. After telling her several times I was not interested in purchasing any additional packages, she continued to push me into buying additional services. I was extremely uncomfortable and angered at the severity of her pushing me, and at one point was ready to cancel the entire sale. I felt as if I was being bullied. More

Excellent Matt brass and George the sales manager were great to deal with not pushy and answered all my questions to their best of there knowledge.. also gave Matt brass and George the sales manager were great to deal with not pushy and answered all my questions to their best of there knowledge.. also gave me a full tank of gas ..The call was cleaned inside and out More

great people I had come in after driving over an hour to look at an older minivan only to find out it was not what I expected. Matt managed to locate a newer vehi I had come in after driving over an hour to look at an older minivan only to find out it was not what I expected. Matt managed to locate a newer vehicle that had just been brought in. After explaining my budget, he and George were able to come up with a fair price and arrange financing with my credit union. Overall, I had a very good experience, especially since I had my wife and three small child with me at the time. More

best dealership on Long Island I have purchased two pre-owned Kia's from generation Kia and let me tell you the experience was great from Henry the salesman to Dave in finance to th I have purchased two pre-owned Kia's from generation Kia and let me tell you the experience was great from Henry the salesman to Dave in finance to the top with George Routsos / general manager when it comes making the transaction go smoothly this is the place to go. Each and every employee did everything they possibly can to make our transaction go quickly and smoothly they made good on every promise and more. This dealership went above and beyond for my family. I will without a doubt recommend and give more of my business to George and his guys at Generation Kia thank you guys John Anselmo More

Well qualified salesman Salesman knew and explained everything that we wanted to know about the vehicle He was patient and very knowledgeable about the car that we were buyin Salesman knew and explained everything that we wanted to know about the vehicle He was patient and very knowledgeable about the car that we were buying. He spent a great amount of time demonstrating all the features of the car. He was very pleasant and sociable and not pushy. More

Perfection!! Once you walk into the showroom and see the setup between the cars and customer relations area. You realize that you are about to have a unique experi Once you walk into the showroom and see the setup between the cars and customer relations area. You realize that you are about to have a unique experience. Matthew took care of all my needs without the usual pressure that we have all experienced! The purchase was easy and painless. Matt was truly there to give me the true Kia experience. This is my sixth Kia. I simply cannot see myself choosing any other make of vehicle. More

Good Experience When I arrived at the dealership I was greeted by Yvonne. Knew immediately this was going to be a good experience. She attended to my needs right awa When I arrived at the dealership I was greeted by Yvonne. Knew immediately this was going to be a good experience. She attended to my needs right away and introduced me to our salesman Ed Kruger. Ed was extremely personable, helpful and just a nice guy. Best salesman I ever had the experience of doing business with. I highly recommend Ed to anyone looking for a very pleasurable leasing or buying experience. Frank Cangelosi More