Generation KIA

Excellent Car Dealership and Professional Staff My visit to KIA was a pleasant one. KIA is an excellent car dealership with a high standard of professionalism. I recently purchase a new car with gre My visit to KIA was a pleasant one. KIA is an excellent car dealership with a high standard of professionalism. I recently purchase a new car with great assistance from Jamal who is very caring, compassionate, and understanding. My sale person Naguell brought a new sense of diligence, helpfulness, courtesy, hospitality, confidence, and passion in providing top class customer service and execellent customer satisfaction to my husband and myself. Base on her professionalism I would gladly recommend her and KIA to all my friends and family. More

Sale of car Don was very helpful. He made us at ease and gave us no pressure to buy. I saw the car I wanted and bought it the same day Don was very helpful. He made us at ease and gave us no pressure to buy. I saw the car I wanted and bought it the same day More

First timer I recently purchased a Sorento from Generation Kia everyone there was so pleasant to work with. Mackenzie listened to what I was looking for and the p I recently purchased a Sorento from Generation Kia everyone there was so pleasant to work with. Mackenzie listened to what I was looking for and the price range that I needed. She was very helpful. I also had the pleasure to deal with David Priceman. He was the best. He answered all the questions I had and more . He was very informative. They both made my first car buying experience a pleasure. I would recommend generation Kia to everyone and tell them to see Mackenzie and David. More

Generation Kia gave me the right car My name is humberto m. I went to several Kia dealerships and they wouldn't try to accommodate me. I went to generation and Matthew was helpful and we My name is humberto m. I went to several Kia dealerships and they wouldn't try to accommodate me. I went to generation and Matthew was helpful and we made the deal. Recommend More

I would highly recommend Generation KIA I had a great experience at Generation Kia ! Mark Bonilla was a pleasure to deal with and very helpful and made the car buying process easy. I had a great experience at Generation Kia ! Mark Bonilla was a pleasure to deal with and very helpful and made the car buying process easy. More

I would recommend Genaration Kia and Juan Carlos I had a very pleasant experience buying a used Kia Sorento from Generation Kia. Juan Carlos, the sales consultant that helped me, was a tremendous he I had a very pleasant experience buying a used Kia Sorento from Generation Kia. Juan Carlos, the sales consultant that helped me, was a tremendous help and I never felt pressured by him. If you are in the market for a new or used vehicle, consider Kia (specifically Generation Kia) and ask for Juan Carlos. This was probably the smoothest, quickest and most hassle-free car buying experience I've ever had. I felt no pressure at all to buy a vehicle from them and felt there were no sly sales tactics happening. The next time I need a vehicle, this is the place and person I am going to. More

Very helpful Just leased a car for my dad yesterday and with a lot of help from Patricia and Jamal my dad walked away a very happy man. Their patients and experien Just leased a car for my dad yesterday and with a lot of help from Patricia and Jamal my dad walked away a very happy man. Their patients and experience helped us tremendously I’m so thankful that they were able to help us. Thank you Patricia and Jamal and thanks for a long day hope you got to relax after helping us. More

SCAMMERS Generation Kia has lied, scammed, and robbed me for a full year. I bought a used vw rabbit from them last February. The salesperson who sold me the ca Generation Kia has lied, scammed, and robbed me for a full year. I bought a used vw rabbit from them last February. The salesperson who sold me the car dismissed my concerns about the slight transmission issues on the test drive. I fell for the lies and bought the car. Within one week of having the car I had to bring it back to them to be fixed. No rental cars available for me, I missed out on work. They "fixed" the issue. Issue resurfaced again not too long after and I brought it back. Still no rentals available (promised when I bought the car) Another BS fix to try to go around the warranty / spending money on fixing the issue. What do you know? The issue gets WORSE . Third time bringing the car in for the same transmission issue and they do another BS fix (after this many attempts all you do is fix a leak in the tranny seal? That should be the first check) they tell me it's all fixed and I get the car weeks later and as I drive it three exits down it's at the worst it's ever been. Worse than when I dropped it off. I turn right around and brought it back. It has now been almost two months exactly since I brought it in. They sent it to VW to be fixed and the people at vw said that they were waiting for an OK from Kia to fix an issue to get to the real main fix of the problem. I guess Kia never fixed those issues because I just got a call my cars ready and all they did was flush the tranny fluid this time. Two months to flush tranny fluid? DO NOT SHOP HERE. ITS A NIGHTMARE. Their service techs are getting fired left and right and they do not communicate with you at all. No phone calls no updates no care. More

Used car purchase Ms. Gallo was both very polite and professional. She not only answered my enquiries but covered areas I did not of and that helped me much. I would r Ms. Gallo was both very polite and professional. She not only answered my enquiries but covered areas I did not of and that helped me much. I would recommend my friends and family members if they are in the market for the perfect vehicle to give this place a visit. More

Overall nice experience, but use caution First off, I want to say that we worked with Mark (don't have last name) as our sales person, who went a little above and beyond throughout our whole First off, I want to say that we worked with Mark (don't have last name) as our sales person, who went a little above and beyond throughout our whole experience. To his credit, we were pretty obviously looking to buy a vehicle the day we walked in and he worked with us to get there. He was personable, good with our kids, trustworthy (as a car salesman can be at least) and ushered us as smoothly through the process as possible. HOWEVER, be careful of the cost pretense of this dealership. They'll get you into the place using a deceptive lower pricing online marketing price, but after all is said and done, actually sell the car to you at a higher dealer price, which can be a few thousand dollars more. So you THINK you've got a deal on your hands, when in actuality, you've paid about the same competitive price as you would somewhere else. I'm sure you could talk them down and get a deal, but we aren't those people, so once we realized it, it felt slimy and like we were used (as most dealerships leave you feeling). More