Generation KIA

Waited all day (7:30 am) until 3pm for a simple oil change…it was never done upon my arrival at 3pm…no call to let us know the work wasn’t done…Michele and Chris yelled profanities at us when we got up change…it was never done upon my arrival at 3pm…no call to let us know the work wasn’t done…Michele and Chris yelled profanities at us when we got upset about the work not being completed…DONT USE GENERATIONS KIA FOr AUTO SERVICING!!! More

This was my second time buying a car from Generation Kia and once again they affirmed I made the right choice… my salesman Anthony made this experience by far the best… He got me the car I car I wanted the and once again they affirmed I made the right choice… my salesman Anthony made this experience by far the best… He got me the car I car I wanted the way I wanted and made the whole process stress free.. Addy was also great I couldn’t be more happy with my buy…I’m a Kia fan for life!!! Thank you Anthony and Addy!!! More

I was 100% satisfied with the service I got on my Borrego. Vinny was helpful and courteous. I left my car parked in the service bay with no appointment and he called me at 7 the next morning. When Borrego. Vinny was helpful and courteous. I left my car parked in the service bay with no appointment and he called me at 7 the next morning. When he got back to me with the results of the diagnostics, he was knowledgeable about what needed to be fixed. He actually sent me pictures of the work that needed to be done. He explained what was needed and offered me a loaner car. (He actually apologized that it wasn't a truck) He even offered to stay late I couldn't get to the dealership before closing. Even with one of the necessary parts being only one of three in the country, my car was ready in less than 2 days. When I picked up my car, it had been washed, the head lights and rims had been scrubbed. Thank you, Vinny Ardito, for such a pleasant experience. Kathy Lopez More

Went to go buy a car recently and was helped by Anthony. He was amazing with the help he provided me with and answered all my questions. I highly recommend you ask for him. He was amazing with the help he provided me with and answered all my questions. I highly recommend you ask for him. More

Terrible. They took all my information for a deposit on a car, only to tell me they didn't even have the car. They took all my information for a deposit on a car, only to tell me they didn't even have the car. More

This dealership took advantage of my 18 year old daughter and charged her over $7000 from the sticker price. They are all about the sale no matter what it takes. Her paperwork was wrong even down to the addr and charged her over $7000 from the sticker price. They are all about the sale no matter what it takes. Her paperwork was wrong even down to the address and phone number More

Go to Patti! She was so sweet and helped me and my wife through the whole process. Answered the phone whenever I called happy to talk to me and highly recommend y She was so sweet and helped me and my wife through the whole process. Answered the phone whenever I called happy to talk to me and highly recommend you go to her. More

I purchased a 2018 last March of 2021 used as a trade and down pmt for a 2022. The 2018 was paid in full December 2021. I used it as a down payment on a 2022.. A. I was told I did not qualify for "ne and down pmt for a 2022. The 2018 was paid in full December 2021. I used it as a down payment on a 2022.. A. I was told I did not qualify for "new car pricing" on the 2022 even though I paid off the 2018 in 9 months.. Suggestion... WATCH THEIR financing, they got me good there. ALSO WATCH THE "EXTRAS" WITH THE WARRANTY. Did not sell me tire warranty, but sold me "paint" .I talked to a friend in the repair business. He read the extra paint warranty... said it only covers small issues the size of a pencil ereaser.(paint not dings) I CALLED the company in California to verify... OIL CHANGES ...couldn't get it done there had to go elsewhere.$$... Just generally nasty. I would NOT RECOMMEND. More

Worked with Lou this past weekend - he was patient and kind - answered all my questions and then some - was able to get lower interest rate than my bank - everyone I worked with was wonderful - Thank You kind - answered all my questions and then some - was able to get lower interest rate than my bank - everyone I worked with was wonderful - Thank You Lou I was nervous but you made the process smooth More