Generation KIA

Excellent Service George Perez was the perfect, knowledgeable salesman. From the beginning to end, he made the process of buying a car a great experience. We were abl George Perez was the perfect, knowledgeable salesman. From the beginning to end, he made the process of buying a car a great experience. We were able to understand the features of the car because he spent the time to carefully explain them to us. We definitely would recommend Generation Kia, specifically George to any of our friends. More

I Love everything about Generation KIA in Bohemia. From my 1st encounter with Liz the receptionist to Alex who bought around the test drive,my experience was refreshing. They treated me like family. From my 1st encounter with Liz the receptionist to Alex who bought around the test drive,my experience was refreshing. They treated me like family. More

Avoid this dealership This is the worst car dealer I have even been involved in any transaction with. I do have to say we only dealt with the used/preowned side. We purch This is the worst car dealer I have even been involved in any transaction with. I do have to say we only dealt with the used/preowned side. We purchased a Ford F-150. Bait and switch pricing. We were quoted lower interest rates and even with perfect credit they raised the rates. You are penalized if you want to pay cash or finance elsewhere- the price increases by $1,000. Upon deciding to finance elsewhere at a credit union, the finance manager Dave was so rude he dismissed us from his office when we wouldn’t finance through him. It took 5 separate trips to this dealer dealing with all of this as they added fees that were never mentioned once we weren’t financing through them. When we showed up with our certified checks with the amount they printed for us the day before, they said we owed additional money and although they admitted it was their mistake they didn’t include it on the bill they gave us, wouldnt eat it or split the difference. They even charged us for the gas in the tank. Avoid Peter at all costs- he actually raised his voice at both my husband and I and lost his temper, throwing papers across his desk. I had to delete this review because they came out and said they only had one key (these keys are expensive) and my husband said that’s incorrect because they showed us both keys yesterday and they responded by asking us to delete the 1 star review. Magically, a few minutes later they “found” the other key. I obviously reposted this but this action alone speaks to what kind of place you are dealing with. Multiple times Dave and Peter told us that they were losing money on this truck (it’s only the average value according to KBB) so not our fault or problem if this is accurate and they overpaid for the truck. The only person I can give any praise to at this dealership is our salesperson, Billy. Billy was straightforward, kind, and easy to deal with. All in all, avoid this dealer and go anywhere else for your used car or truck. More

The Sales Person is the only reason I completed the sale. I met with Juan. He goes by JC he had excellent people skills and was easy to hold a conversation with. I told him I was interested in a pick up truck I met with Juan. He goes by JC he had excellent people skills and was easy to hold a conversation with. I told him I was interested in a pick up truck. He found this awesome Chevy Silverado. I loved it put a down payment on it and eventually purchased it via finance. They did a great job with the paperwork. Now this is why the stars dropped. The rear speakers in the truck are blown out and need to be replaced I called up as was told they don’t cover that, the bed liner is loose and missing a nut, and the soft bed cover has “shrunk” and they are unable to replace or fix it (which I didn’t notice until I hit 60mph going down the highway and it dislodged). I also made a special trip back to Kia to get the temp registration and the DMV plates. I waited close to 2 hours waiting for the plates to be done because “the girl in the back” didn’t want to be rushed. Luckily I had nothing better to do that day. But I coulda went to the DMV myself and been out faster then it took them to do the paperwork. So JC gets 5 stars because everything else is out of his control. But customer service wise I was not happy. More

A very pleasant experience! I felt very comfortable with Patty! She was very professional and at the same time made you feel like a friend/family! She made my daughter and I feel I felt very comfortable with Patty! She was very professional and at the same time made you feel like a friend/family! She made my daughter and I feel like we were important! She went above and beyond! I highly recommend Patty at Bohemia Kia in sales and Ty in finance! Both were very helpful and pleasant work with! More

I AM SO ANGRY!!! I'm so angry, I was ready to buy a car for my wife Fiat 500 Abarth. I asked if the car was available they yes, I told them, are you sure because I'm I'm so angry, I was ready to buy a car for my wife Fiat 500 Abarth. I asked if the car was available they yes, I told them, are you sure because I'm coming from Connecticut, it is 1h20 driving to the dealership? Brian told me absolutely it is available! I started driving and one hour after on the road i received a phone call from Brian telling me basically the car is sold but i should come to give a deposit to be the second if the sale doesn't go through. This is not the way you conduct business, i do not recommend or trust this dealership... More

Service with a smile I just had an oil change at Generation Kia. My service agent Anthony was exceptional. He was very courteous and helpful. Five stars all the way. H I just had an oil change at Generation Kia. My service agent Anthony was exceptional. He was very courteous and helpful. Five stars all the way. Highly recommended dealership and service department. More

purchased a car and they did everything 100/ percent perfect they were so awesome from mackensie our salesgirl and jamal in finance and all the help from the parts department! I really am 100/ percent satisfie they were so awesome from mackensie our salesgirl and jamal in finance and all the help from the parts department! I really am 100/ percent satisfied Thank you again More

Smooth Buying Experience Brian was a pleasure to work with. He was friendly, knowledgeable and courteous. I am very happy with my decision to go to Generation Kia and would re Brian was a pleasure to work with. He was friendly, knowledgeable and courteous. I am very happy with my decision to go to Generation Kia and would recommend Brian and Ty to anyone looking to lease or purchase there. More

Sold me a car with issues, now Sales Manager won't respond. BE WARNED: The Sales team will be nice to you when you're buying (some of them will, anyway) but the moment you have an issue, you won't be able to ge BE WARNED: The Sales team will be nice to you when you're buying (some of them will, anyway) but the moment you have an issue, you won't be able to get any help. Writing this while I wait for the Sales Manager, Joseph Varrichio (aka Joe and Joe V.), to pick up the phone. I've been on hold for over 1 hour and 30 minutes at this point. I bought a pre-owned car from Generation Kia with the "help" of the Sales Manager, Joseph Varrichio, and just yesterday - two weeks to the day after buying my car - my ABS and Brake lights came on while I was out running errands. I immediately sent a text to Joe and to Evan Nicholas, the salesman who sold me the car. I received no response. Within minutes, my Check Engine light came on and the car started making this loud, scary dragging sound and then eventually, wouldn't drive at all. I was in the middle of a two lane road, but managed to safely pull over to the side. I sent another text to Joe and to Evan showing them the full dashboard. No response. I then called the dealership only to be told that I'd have to have the car towed to the dealership but they couldn't provide a service loaner so I'd have to rent a car and have them pick me up. Cell service where my house is isn't great and it was nearly 5pm on a Saturday so nothing was open. Despite the 30 degree weather, I got lucky and saw a taxi go by so I got the number, called and waited until a taxi could come get me and drive me home. I proceeded to try to reach Joe until the dealership closed at 7pm. The excuse was always that he was with other customers and couldn't come to the phone. He never returned my call. It's now 2:30pm the following day and I'm still trying to reach him. I haven't even been able to receive confirmation from Kia that my car was delivered by the tow truck. There are no rental car companies open near me and I'm far outside the 2-mile pick-up zone for any others. I'm literally stuck at my house, which is 2.5 hours from the city where I need to be in order to go to work in the morning. An uber ride home will cost me $300 but that's sadly what I may have to do. I'm lucky that I have the NY State Lemon Law on my side. Legally, Generation Kia has to fix the car. And if needed, I can afford to hire an attorney. But I realize that not everyone is so fortunate. I really hope that I can spare anyone else from this kind of trouble and inconvenience. So do yourself a favor and buy your car from somewhere else. More