Generation KIA

Had a great experience working with Patty Benedetto to purchase a Telluride. In and out same day with the car, would recommend Patty and this dealership to others. purchase a Telluride. In and out same day with the car, would recommend Patty and this dealership to others. More

Generation Kia is the only dealership I would ever consider purchasing a vehicle from .. I came from North Carolina to purchase my 2025 Kia Seltos.. Mike was wonderful he started all the paperwork be consider purchasing a vehicle from .. I came from North Carolina to purchase my 2025 Kia Seltos.. Mike was wonderful he started all the paperwork before I even arrived, he is professional and so knowledgeable. He made sure to go over every feature my car had to offer answered all my questions and was so patient with me ... He even went above and beyond to get my car registered in North Carolina. This dealership is clearly customer service driven!! Sales and service are top notch .. Thank you to everyone who worked to help me purchase my dream car More

We waited 6 hours there and were told one price and after 6 hours of waiting were given another price of 100 more. Of course I was told my price was contingent on my credit but my credit came back and I was 6 hours of waiting were given another price of 100 more. Of course I was told my price was contingent on my credit but my credit came back and I was given the amount I agreed to pay monthly but when I sat down 6 hours later it jumped up 100 ....had I not have to give up my lease I would have walked out without taking the new car! Then to add to it I couldn't get my plates put on for some reason and had to have dealer plates put on and I had to return again on Monday! FIRST AND LAST TIME! I COMPLETELY UNDERSTAND WHY PEOPLE HATE DEALERSHIPS! More

Attentive, answers all questions and addresses all concerns. Friendly, knowledgeable, accommodating. Would recommend them to anyone buying a car concerns. Friendly, knowledgeable, accommodating. Would recommend them to anyone buying a car More

The worst experience with a dealership ever on a 2023 Kia Sportage. Vehicle left there 11 days today no accurate diagnosis or loaner given. When car was dropped off they were told by me the Hybrid system che Sportage. Vehicle left there 11 days today no accurate diagnosis or loaner given. When car was dropped off they were told by me the Hybrid system check light went on the dashboard & the battery light lit up. The tech claims he thinks its the hybrid battery but Headquarters wants other texts done to determine if something else is wrong. They say tech not getting paid. We dont think anything has been done with the car & it has sat there because of some issue with Techs not being paid. I am assuming based on diagnosis codes as that is what they claim. So nothing has been done to establish what the problem is & we are now getting the car back without knowing the issue. Non sense! Plus recently not contacted daily with updates while the car sits there. The service is terrible & not sure whats going on with codes & techs being paid for work on vehicles. Unacceptable service to a customer! More

The staff took the time to explain the full process from choosing a car, financing, warranty options, and all the cars features. Everyone was beyond friendly and patient. choosing a car, financing, warranty options, and all the cars features. Everyone was beyond friendly and patient. More

My daughter and I had an issue with the service department. After a long wait they were unable to complete a NYS Inspection. We left without it being done after a special trip and waiting 45 minute department. After a long wait they were unable to complete a NYS Inspection. We left without it being done after a special trip and waiting 45 minutes. Anthony, the service manager made it right the very next day by coming to pick up the car and returning it to my home with the inspection completed. This was an honorable thing to do, and it showed integrity. More

This was by far the easiest car buying experience I’ve ever had. Hassle free and I didn’t leave frustrated like I usually do after purchasing a vehicle. ever had. Hassle free and I didn’t leave frustrated like I usually do after purchasing a vehicle. More

Great service and great people, but the only downside is the waiting process, so if u don’t have patience, it might get you frustrated. the waiting process, so if u don’t have patience, it might get you frustrated. More

I would definitely go back to this dealership when I decide to get another car. Additionally, I will recommend them to my family and friends. The Manager and Sales Staff provided excellent customer serv decide to get another car. Additionally, I will recommend them to my family and friends. The Manager and Sales Staff provided excellent customer service. More