Generation KIA
Bohemia, NY
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I was told by the finance officer; Steven that I had to borrow loan for $10,000 dollars. And that was the minimum a bank will loan me. Because t wanted to pay all but $6,000 dollars in cash and he told me borrow loan for $10,000 dollars. And that was the minimum a bank will loan me. Because t wanted to pay all but $6,000 dollars in cash and he told me the bank doesn’t finance anything less then $10,000 dollars. I was approved with 2 other banks but Steven insisted that I use his company bank which I was approved again. But he never told me I would be charge a $79.00 dollar fee to his his bank. Also I purchased an extended warranty.July 30/2024 and before I left the dealership I told Steven that I wanted to cancel the extended warranty policy. But Steven told me I had to wait until I make my first car payment. Which I found out if I had waited; I would have got back a portion of the extended warranty. The cost of the warranty is $1840.00. Thirty days would have been too late to cancel without a penalty. Today July I spoke to Steven and I him it was a lie That the warranty could be canceled and I t must be done before 30 days for me to receive my refund. Steven told me he would cancel the warranty policy and send me a confirmation. But I will not wait 30 days I will give him a week and take this matter somewhere else. My advice is to check everything a car dealer tells you and if you not sure. Google it because your phone is smarter than us. A 79.00 fee for your there bank unbelievable More
Mike at Kia Generation was amazing! Although it was a long wait the staff was accommodating and always tried to make the wait not as painful. Appreciate everyone there! Although it was a long wait the staff was accommodating and always tried to make the wait not as painful. Appreciate everyone there! More
Big Lou is the Best. It was a very smooth transition getting my new lease and the car is beautiful. Thank you for you’re awesome service Lou !! It was a very smooth transition getting my new lease and the car is beautiful. Thank you for you’re awesome service Lou !! More
They tried to sell me a car that was in an accident. Carfax said it wasn’t but there was paper work inside the car stating it was resprayed due to accident Carfax said it wasn’t but there was paper work inside the car stating it was resprayed due to accident More
Very friendly, very transparent no pressure sales going to be a beautiful facility when the construction is completed highly recommend Genaration Kia to be a beautiful facility when the construction is completed highly recommend Genaration Kia More