Generation KIA

I recently had to bring my Kia in for service. Paul and Chris in the service department were very friendly and very helpful. They kept me informed about what was going on with my car and fixed the problem Chris in the service department were very friendly and very helpful. They kept me informed about what was going on with my car and fixed the problem in a timely manner and even gave me a loaner car so I could run my errands and not have this minor problem interfere with the rest of my day. I would recommend this dealer to anyone I know. Sincerly, Patty E. More

We went to the dealership with all the paperwork ready to trade in our Ford Explorer and buy a new 2012 Sorento. We knew the color and trim level that we wanted. We were really ready to buy a car. After trade in our Ford Explorer and buy a new 2012 Sorento. We knew the color and trim level that we wanted. We were really ready to buy a car. After our test drive, we sat at the salesman's desk and watched him get up from the desk (not a comment to us about his leaving) and then watched him disappear into the "conference area". Ten minutes later, he reappeared with a sheet of paper that he had scribbled on in magic marker. He told us that the monthly rate for the car was $750! We were shocked. We told him that we hadn't even discussed which car on the lot we were buying and that we hadn't even mentioned how we we were going to pay for it! The rest of the more than hour long session progressed in the same fashion. On one of the many occasions when he left the desk without any comment and went over to the "conference area", he returned with a donut in his mouth! To make a long story short...we were never presented with an inventoried auto or the paperwork to make a deal. We were given magic marker scribbles on a sheet of paper instead. I began to think we were in OZ with the wizard saying, "Don't pay any attention to the man behind the screen.." The $7000 special that drew us into the showroom turned out to be the usual: a phony. Generation Kia needs to train its staff in manners and integrity! Stay clear! More

Everything went fine for me like all dealers first price quote was high. But they very rapidly came to a very acceptable both on paying off my trade in and on my new Kia. My only complaint was that it price quote was high. But they very rapidly came to a very acceptable both on paying off my trade in and on my new Kia. My only complaint was that it took forever for them to get everything finished. a total of 6.5 hours to buy a car. Staff was friendly and not pushy they honored everything they said to me. I have to assume that the other customers must have been there before this staff. More

These people will lie, lie, lie. They will lead you in there for deals they WILL NOT honor and to buy cars they do not have!!!!! A car is an investment, like a house so don't tell yourself it doesn't matt there for deals they WILL NOT honor and to buy cars they do not have!!!!! A car is an investment, like a house so don't tell yourself it doesn't matter where you buy it. There maybe a nice smile and a firm handshake and that's about as far as they can stretch there sense of morality!! I drove for an hour and a half on MAJOR promises about a particular car' a 2010 Mitsubishi Outlander GT for 20,690. I finally get there w/ my 13 year old son thinking we were leaving with a car that we shopped for a long time to buy. I wound up being sent to another dealership 20 minutes away with no written directions and no idea where I was. Anyway.. after that I wound up fighting off a sales pitch for a Dodge Journey under the premise "Well it can't hurt you drove such a long way". There was no car!! There was no deal!! I feel really sorry for your sense of wisdom if you let the standards to such high priced investments be so low!! IT WILL BE THE BIGGEST MISTAKE YOU MAKE. More

What a horrible place of business i cant wait till they go out of business.. Terrible people work there.. they are not helpful in any way.. they refused to help me over the ohone with any of my questions.. go out of business.. Terrible people work there.. they are not helpful in any way.. they refused to help me over the ohone with any of my questions.. They told me i have to come in when i explained to them i have three young children that it would be drfficult for me to come in by myself.. I finally did go down and the car i was looking at they told me when i got there they had just sold it.. These people are unreal!.. And as far as dave goes .. he thinks who he is.. Fyi buddy get a new pair of work shoes cause yours are beat up!.. Stay away from this dealer dont waste your time .. There are plently of others out there.. U will be SORRY.. they are untrue to their word!!!!!!!!!! More

these people are snakes in the grass... whatever you do please stay away because i have had nothing but trouble with them... and they have a bad repatation around town please stay away because i have had nothing but trouble with them... and they have a bad repatation around town More

I tried inquiring about a used CRV that they were advertising on cars.com. It was priced VERY competitively and I was trying to find out why. They assured me that it was clean title, good carfax, e advertising on cars.com. It was priced VERY competitively and I was trying to find out why. They assured me that it was clean title, good carfax, etc, but they wouldn't send me the carfax in advance- they told me I had to come in in order to see the carfax. This was a bit odd, as most dealers send carfax without even asking. Anyway, I tried confirming the price, as I was going to be driving a long distance to get there and wanted to make sure the listed price was correct. It took a few phone calls to finally get an answer- each time they said they would get back to me and on the third time they did. As it turns out, the advertised price was only if you finance the car. For a cash deal, they added more than three thousand to the price. I double checked this on two other cars they had in stock to see if it was a mistake or an anomaly, but it was the same scam/scheme for each one. They advertised a price that was roughly $3,500 less than the actual price. This seems very similar to what they pulled with the other person who rated them on dealer rater. Stay far far away. More

I drove 45 minutes to this dealership to see and possibly purchase a vehicle for my son, which was advertised by them on craigslist for $9911. The salesman confirmed the price and we drove the vehicle. We th purchase a vehicle for my son, which was advertised by them on craigslist for $9911. The salesman confirmed the price and we drove the vehicle. We then sat down to purchase the car, (cash), and were told that the final price would be $13,300. Added fees we were told. Stay away from this dealership! More