Generation KIA
Bohemia, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Title: Unsafe Vehicle – Poor Dealership Support Despite repeated service visits to Generation Kia in Bohemia, our 2024 Kia Carnival continues to have serious safety issues, including ste Support Despite repeated service visits to Generation Kia in Bohemia, our 2024 Kia Carnival continues to have serious safety issues, including steering, transmission, warning lights, braking, and suspension concerns. Timeline of issues: Apr 28, 2025: Recall service; defects appear. May 18, 2025: Service visit; issues persist. Jun 16, 2025: Service visit; defects reappear. Aug 21, 2025: Service visit; dealership states fixed, no follow-up. Sep 4, 2025: Vehicle pick-up; no call, had to check in. Sep 24, 2025: issues re-emerged; Reported to sales manager, dealership confirms they cannot resolve and advised litigation. The dealership has failed to fix these defects or provide timely updates. The vehicle remains parked for safety reasons while we continue paying nearly $700 per month plus insurance. Given the ongoing issues and this dealership’s inability to resolve the matter directly, I cannot recommend their service or support. More
Don’t waste your TIME here . Literally told me they would submit the deal to finance and I never got a call. I called back and sales manager stated oh my assumption there was nev Literally told me they would submit the deal to finance and I never got a call. I called back and sales manager stated oh my assumption there was never a deal . Like c’mon be straight with the customer. Literally wasted my time More
I purchased my 2021 Telluride October of 2020. I really enjoyed this car but had to have the trim replaced due to fading. Kia took forever to get my parts & was only replaced in February of 2024. I really enjoyed this car but had to have the trim replaced due to fading. Kia took forever to get my parts & was only replaced in February of 2024. September of 2024 part of the trim fell off the car completely and could not be salvaged. I called requesting an appointment and did not get a call back. January of 2025 I scheduled a service appointment to have my concerns met and still haven’t heard back about the replacement trim, you know who I did hear back from? Kia looking to buy my car from me. Customer service is lacking here. I will be updating my google review to better depict my terrible experiences with Kia More
they went way beyond with answering all my questions and giving me several options 'would refer anyone looking for a car to ask for ricky giving me several options 'would refer anyone looking for a car to ask for ricky More
Everyone very helpful and friendly Took their time with us showing cars. I would recommend my family and friends. us showing cars. I would recommend my family and friends. More
Vid made my experience fantastic by being patient with me. He was very knowledgeable on the vehicles that I was looking at. This was my first time leasing and he guided me through the process and kept mak me. He was very knowledgeable on the vehicles that I was looking at. This was my first time leasing and he guided me through the process and kept making sure I was comfortable. I want to thank Generation KIA for all that they did for me! I love my new car! More
Cj was awesome. He did a nice job at being clear on expectations and reality of getting me the best deal. The dealship is also well maintained and great amenities He did a nice job at being clear on expectations and reality of getting me the best deal. The dealship is also well maintained and great amenities More
We had a fantastic experience with Vidit and Steven. They both helped us get the car we wanted and it was super fast and easy. Looking foward to going back . Thank you for everything !!! They both helped us get the car we wanted and it was super fast and easy. Looking foward to going back . Thank you for everything !!! More
Anthony Gonzalez, CJ and Steven help me with leasing my Kia shortage hybrid. They answered all my questions and was patient with me when I didn’t understand. Being this my first time leasing a car. I’m now Kia shortage hybrid. They answered all my questions and was patient with me when I didn’t understand. Being this my first time leasing a car. I’m now driving my new car and loving it. I recommend anyone looking for a new vehicle go to Generation KIA, talk to guys😃 More








