Gene's Chrysler Dodge Jeep RAM

personal touch John let's me put on the protective glasses, and look under the hood w him and the techs and explains the issues, trouble shoots, answers my questions John let's me put on the protective glasses, and look under the hood w him and the techs and explains the issues, trouble shoots, answers my questions, doesn't look to charge for unnecessary things. I enjoy my visits to Genes bc I get to be a part of it! And all the people I've ever dealt w at Gene's are friendly and down to earth. I appreciate that. More

Ram Truck purchase Carlos Parker was my salesman and extremely professional and knowledgeable of the vehicle that I was looking for. I was seriously looking at another Carlos Parker was my salesman and extremely professional and knowledgeable of the vehicle that I was looking for. I was seriously looking at another dealership that is a volume dealer but Carlos asked for a chance to prove that he could meet my requests. I agreed and the final outcome was purchasing a Laramie Ram truck from Genes. Carlos made sure that all my concerns and questions were addressed with emails and phone call follow ups. A really great experience to be able to buy from a local dealer within our community and to have a salesman that truly wanted to earn my business. Carlos did just that and I would buy from him again or recommend him to friends and family. This was a 5 STAR experience for myself. More

I'm happy with my purchase I was in dire need of a new van as mine had over 192,500 miles on it. I am pleased with the new grand caravan. It drives like a dream. My hope is I I was in dire need of a new van as mine had over 192,500 miles on it. I am pleased with the new grand caravan. It drives like a dream. My hope is I get the same reliability from the new vehicle. More

Successful purchase. I'm giving a good review because Darren, one of your sale staff was a friend of mine and he did his best to get me into a truck that I would be happy I'm giving a good review because Darren, one of your sale staff was a friend of mine and he did his best to get me into a truck that I would be happy with. More

Starting failure I've had many bad experiences in the past with unexpected repairs on my 2012 wrangler. This includes complaints and a history of bad surveys. Despit I've had many bad experiences in the past with unexpected repairs on my 2012 wrangler. This includes complaints and a history of bad surveys. Despite the long wait times for appointments the overall customer service and unscheduled repair times have dramatically increased therefore slowly increasing my satisfaction and likeliness to recommend genes to friends. More

best service I've ever had I just want to say the service representative BILL was amazing and extremely helpful. I've gone to a lot of dealerships and service centers and never I just want to say the service representative BILL was amazing and extremely helpful. I've gone to a lot of dealerships and service centers and never had the great experience I had at genes More

A Day at Gene's The reason for my visit to Gene's recently was to have my Ram 1500 serviced. The service was great and the staff was very professional and very courte The reason for my visit to Gene's recently was to have my Ram 1500 serviced. The service was great and the staff was very professional and very courteous. More

Great Came in for a oil change and that was done in 20 min. Then I explain that My Dodge 2500 drove off by itself and hit a Building and was in park.they we Came in for a oil change and that was done in 20 min. Then I explain that My Dodge 2500 drove off by itself and hit a Building and was in park.they went thew the computor to find the probem More

Extremely helpful Service Department I drove my 2015 Jeep Wrangler from Ct to Alaska to give to my son who is stationed in Eielson AFB. After putting 5000 miles on the vehicle, I decided I drove my 2015 Jeep Wrangler from Ct to Alaska to give to my son who is stationed in Eielson AFB. After putting 5000 miles on the vehicle, I decided to have the oil changed before turning the vehicle over to him. The staff was very friendly, professional, and quickly serviced the vehicle. However, they went out of their way to give us hint's on what to see while in Alaska. Advice on how to get the vehicle registered in my son's name, where to go and what to do. Considering I didn't buy the vehicle at that dealership, they went out of their way to make me feel like a valued customer. I want to give a heart felt thanks to all the members of the service staff. More

Everyone I came in contact with at Genes was helpful From the moment I walked into the Service Department at Gene's - Everyone was helpful and professional. My Service Writer clearly described items I ha From the moment I walked into the Service Department at Gene's - Everyone was helpful and professional. My Service Writer clearly described items I had concerns with to be checked by mechanic. The Shuttle Driver waited to see if I needed transportation. Another lady in Service I'm guessing maybe a lead helped as well. My truck was done unusually fast as they knew I was from out of town. When I returned my Service Writer was in a meeting however I was immediately and courteously helped by another Service Writer. More