Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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169 Reviews of Gene's Chrysler Dodge Jeep RAM
Best car buying experience I've ever had! I can't tell you enough how much I hated the very basic 2015 Jeep Patriot I thought I was stuck with. If you asked anyone who knew me they would tell I can't tell you enough how much I hated the very basic 2015 Jeep Patriot I thought I was stuck with. If you asked anyone who knew me they would tell you how much I hated that car. Manual door locks and windows and no air conditioning in a 2015! I mean really? Who is actually okay selling that to someone? Thankfully, Stephen Fidler was able to help me with the deal of the decade. He walked all over the lot with me for 6 hours trying to find me exactly what fit my budget and taste. Probably 10 cars and 6 hours later I was Jeep free and rolled home in a great car! The next time I'm looking to buy I'll only ask for one person. Stephen Fidler: Dealership Deal Man of 2016. Thank you Stephen! More
GOT MY DREAM CAR TODAY ! Came in for the second time. The first time was just to look and see about my chances on trading my Honda Civic to a Chevy Silverado. The truck looked Came in for the second time. The first time was just to look and see about my chances on trading my Honda Civic to a Chevy Silverado. The truck looked amazing but what amazed me more was Carlos ! He talked like every other car dealership agent but he is even more sincere and legit! Took a long time but hey I got a great deal on my truck because he made sure I was getting the best deal. I'm finally relieved that u have a truck that suits my size and lifestyle. THANK YOU CARLOS ! Again, you're legit. More
Great experience! We had specific vehicle we were looking for. Gena located that vehicle and got us a great price. The entire process was easy and hassle free. She re We had specific vehicle we were looking for. Gena located that vehicle and got us a great price. The entire process was easy and hassle free. She really made us feel welcome and went over and beyond to make sure we got what we wanted. It was definitely a positive experience. If you are looking to buy a vehicle, go to Gene's and ask for Gena. She's awesome! More
I would definately recommend Genes to everyone I know. great service, friendly staff and minimum wait time. Susan Hicks is all around super and always friendly. The shuttle driver is very good and friend great service, friendly staff and minimum wait time. Susan Hicks is all around super and always friendly. The shuttle driver is very good and friendly. Sll the people at Genes are friendly and helpful. More
Perfect I gave her a price and she found the perfect deal for me excellent service. I will define toy be retuning to do business with genes again. I gave her a price and she found the perfect deal for me excellent service. I will define toy be retuning to do business with genes again. More
Great! I found out my car was having troubles on my way to work called genes and they said go ahead and drop it off... They had it all fixed that night! Even I found out my car was having troubles on my way to work called genes and they said go ahead and drop it off... They had it all fixed that night! Even stayed open a little late so I could pick it up. More
Truck service Repair was good.Very dissatisfied with conditions truck was left.Dirty fingerprints all over headliner which was spotless. Service writers were excell Repair was good.Very dissatisfied with conditions truck was left.Dirty fingerprints all over headliner which was spotless. Service writers were excellent.Most people's vehicles are there pride and joy and should be treated that way.I'm not a complainer by any means and usually keep my mouth shut.Granted the floor isn't the cleanest but the head liner was spotless. I don't expect anything, just train the mechanic to wear gloves when working on interiors. Thanks More
2015 Ram 3500 Check Engine Light Software updates were installed that appear to have corrected the problem. Excellent customer service, got my truck diagnosed and fixed without an ap Software updates were installed that appear to have corrected the problem. Excellent customer service, got my truck diagnosed and fixed without an appointment. I was expecting to have to diagnose then bring it back. More
Jeep trade- Genuine service is rare I came in a couple of months back and Carlos initiated a conversation on cars. I was impressed with his genuine personality and told him I would be b I came in a couple of months back and Carlos initiated a conversation on cars. I was impressed with his genuine personality and told him I would be back in January. Flash forward to January- Carlos recognized me the minute I walked into the dealership even though I had changed my appearance and immediately said hello. He walked me through every aspect of the Jeep that I wanted and spent the time- never making me feel rushed. He was professional and very knowledgeable about the features of the Jeep Grand Cherokee that I wanted. When it came down to finance talk, he worked to get me the best deal that I could get with all of the discounts available. If you are in the market for a new deal, Carlos is the one you should see. He works with real integrity and pride in what he does!! More
2015 Chrsyler 300S "Modern Luxury SuperCar" This is probably the nicest and most amazing car I have had, and when coupled with outstanding service I got from my salesman Carlos I couldn't be hap This is probably the nicest and most amazing car I have had, and when coupled with outstanding service I got from my salesman Carlos I couldn't be happier. This level of service is probably unheard of at other dealers but here it was about the service of the customer and the pricing that worked for me. Even after the deal was closed making small adjustments to the vehicle per my request to make it more personal for my use were handled on a walk-in basis ad with no issue. If I was going to stay in the area long term couldn't see myself buying anywhere else. Thanks to Carlos and Gene's for not only a great vehicle but a wonderful buying experience. More