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Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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166 Reviews of Gene's Chrysler Dodge Jeep RAM
I would definately recommend Genes to everyone I know. great service, friendly staff and minimum wait time. Susan Hicks is all around super and always friendly. The shuttle driver is very good and friend great service, friendly staff and minimum wait time. Susan Hicks is all around super and always friendly. The shuttle driver is very good and friendly. Sll the people at Genes are friendly and helpful. More
Perfect I gave her a price and she found the perfect deal for me excellent service. I will define toy be retuning to do business with genes again. I gave her a price and she found the perfect deal for me excellent service. I will define toy be retuning to do business with genes again. More
Great! I found out my car was having troubles on my way to work called genes and they said go ahead and drop it off... They had it all fixed that night! Even I found out my car was having troubles on my way to work called genes and they said go ahead and drop it off... They had it all fixed that night! Even stayed open a little late so I could pick it up. More
Truck service Repair was good.Very dissatisfied with conditions truck was left.Dirty fingerprints all over headliner which was spotless. Service writers were excell Repair was good.Very dissatisfied with conditions truck was left.Dirty fingerprints all over headliner which was spotless. Service writers were excellent.Most people's vehicles are there pride and joy and should be treated that way.I'm not a complainer by any means and usually keep my mouth shut.Granted the floor isn't the cleanest but the head liner was spotless. I don't expect anything, just train the mechanic to wear gloves when working on interiors. Thanks More
2015 Ram 3500 Check Engine Light Software updates were installed that appear to have corrected the problem. Excellent customer service, got my truck diagnosed and fixed without an ap Software updates were installed that appear to have corrected the problem. Excellent customer service, got my truck diagnosed and fixed without an appointment. I was expecting to have to diagnose then bring it back. More
Jeep trade- Genuine service is rare I came in a couple of months back and Carlos initiated a conversation on cars. I was impressed with his genuine personality and told him I would be b I came in a couple of months back and Carlos initiated a conversation on cars. I was impressed with his genuine personality and told him I would be back in January. Flash forward to January- Carlos recognized me the minute I walked into the dealership even though I had changed my appearance and immediately said hello. He walked me through every aspect of the Jeep that I wanted and spent the time- never making me feel rushed. He was professional and very knowledgeable about the features of the Jeep Grand Cherokee that I wanted. When it came down to finance talk, he worked to get me the best deal that I could get with all of the discounts available. If you are in the market for a new deal, Carlos is the one you should see. He works with real integrity and pride in what he does!! More
2015 Chrsyler 300S "Modern Luxury SuperCar" This is probably the nicest and most amazing car I have had, and when coupled with outstanding service I got from my salesman Carlos I couldn't be hap This is probably the nicest and most amazing car I have had, and when coupled with outstanding service I got from my salesman Carlos I couldn't be happier. This level of service is probably unheard of at other dealers but here it was about the service of the customer and the pricing that worked for me. Even after the deal was closed making small adjustments to the vehicle per my request to make it more personal for my use were handled on a walk-in basis ad with no issue. If I was going to stay in the area long term couldn't see myself buying anywhere else. Thanks to Carlos and Gene's for not only a great vehicle but a wonderful buying experience. More
Oil change on Jeep. Changed oil. Checked tire pressure, engine coolant, brakes,power steering, transmission, wiper fluid, belts, hoses, wiper blades, lamps, battery, shoc Changed oil. Checked tire pressure, engine coolant, brakes,power steering, transmission, wiper fluid, belts, hoses, wiper blades, lamps, battery, shocks, differential, axle boots, suspension and exhaust system. More
Ram 1500 Rebel Love love love my new truck... Was in and out .. Love it will refer and be back again.. 3rd brand new dodge/Chrysler/jeep vehicle I've bought in last Love love love my new truck... Was in and out .. Love it will refer and be back again.. 3rd brand new dodge/Chrysler/jeep vehicle I've bought in last 10 years. More
Friendly, coutious This was first time for service for me. It was for 3 recall items. Staff were helpful and friendly, called when work was completed. Offered a shuttle This was first time for service for me. It was for 3 recall items. Staff were helpful and friendly, called when work was completed. Offered a shuttle ride More