Gene Steffy Ford, LLC

Church Secretary I would have given 5 stars except no one at the dealership seemed to know a lot about the vehicle. We gave them a days advanced notice we were coming I would have given 5 stars except no one at the dealership seemed to know a lot about the vehicle. We gave them a days advanced notice we were coming to look at it, but the salesman knew very little about the car and even told me it had Bluetooth when in fact it doesn't. When I asked the salesman about plugging in my phone, how to take down the hood etc. No one seemed to know. I have to say, the make of the car was different (Pontiac Solstice) you don't see many of these on any lot, but given the notice, and the exact time we were coming, I would have thought they would have brushed up on the knowledge to make the sale. Otherwise the dealership was clean and everyone was very friendly, paperwork went smooth, vehicle was priced right. More

Great service Gene Steffy Ford, LLC has a great service manager who knows you when you come in for service. He is knowledge and always fair and trustworthy . Dave T Gene Steffy Ford, LLC has a great service manager who knows you when you come in for service. He is knowledge and always fair and trustworthy . Dave Thompson will always keep me coming back. More

Service Work done, friendly helpful employees. Doug explained the work, spark plugs & fuel filter were changed. Waiting area clean, comfortable. Excellent dea Work done, friendly helpful employees. Doug explained the work, spark plugs & fuel filter were changed. Waiting area clean, comfortable. Excellent dealership to have your car serviced. More

Very satisfied Very professional and courteous he answered all of our questions. Found us the vehicle we were looking for. Would recommend them again to anybody look Very professional and courteous he answered all of our questions. Found us the vehicle we were looking for. Would recommend them again to anybody looking for a new vehicle. More

Great place to make a deal The no pressure approach is why we came back to this dealership to buy a new car. Our salesman listened to the options and features we wanted and fou The no pressure approach is why we came back to this dealership to buy a new car. Our salesman listened to the options and features we wanted and found us our vehicle we had been dreaming about. That was until we saw one of the vehicles on the showroom floor. Not even close to what we wanted, but it looked unique. Hadn't seen one around like that before. We test drove what we thought was our dream vehicle but, we both kept talking about the one in the showroom. The salesman gave us a price of the showroom beauty and now we had a difficult decision to make. There again, no pressure from the dealership. We pondered for a few days, and decided to buy the showroom beauty. Glad we went with Gene Steffy, they not only listen to you, they give you other options that just might make you think.....mmmm. Great job guys! More

Friendly Ford dealership. We have always felt that the folks at Gene Steffy Ford view us from a friendly service provider perspective. Never any pressure, only how can they hel We have always felt that the folks at Gene Steffy Ford view us from a friendly service provider perspective. Never any pressure, only how can they help us. More

Service was quick and very affordable. Helpful with any questions we had. Very happy with the sales and service department since our purchase. Definitely rec was quick and very affordable. Helpful with any questions we had. Very happy with the sales and service department since our purchase. Definitely recommend to anyone. More

Service Work The service department provides excellent customer service. I had a potential transmission issue while traveling out of state. When I got back to town The service department provides excellent customer service. I had a potential transmission issue while traveling out of state. When I got back to town, they went out of their way to get me in right away to check things out before heading on the road again today. More

Service Had a small issue with the service on my pickup .Radiater reservoir was not filled and the engine was over filled with oil. Dave, as always, took care Had a small issue with the service on my pickup .Radiater reservoir was not filled and the engine was over filled with oil. Dave, as always, took care of the problem Plan to return for further service and would recommend to anyone Dave was great and very polite in solving the problem. More

Purchase of 2008 Ford Fusion. I recently purchased a 2008 Ford Fusion from Gene Steffy in Columbus. I was pleased with the sales and finance staff with their willingness to go the I recently purchased a 2008 Ford Fusion from Gene Steffy in Columbus. I was pleased with the sales and finance staff with their willingness to go the extra mile to make sure that I walked away satisfied. I was happy with the negotiations on price with the salesman. The finance guy even had to make a short trip into to town to help me with an ignition issue with the car during the test drive. I was using the wrong keys to start the car after my personal inspection. He was very professional and did not get upset or seemed to bothered by the unnecessary trip to down. This is what customer service an satisfaction is all about. Thanks again, Don Brakenhoff - Hastings, NE More