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Gene Messer Kia - Service Center

Lubbock, TX

4.4
196 Reviews
Call Service Center (844) 402-3025

196 Reviews of Gene Messer Kia - Service Center

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November 21, 2024

I showed up right on time and they got me checked in right away and had the work done in a very timely order I was quite pleased with that. More

by texasbillyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names but everyone was friendly and professional
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Nov 23, 2024 -

Gene Messer Kia responded

Hi, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

November 20, 2024

They told me what was wrong with my vehicle and told me I need to do to have the problem solved More

by Camera man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 21, 2024 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2024

The dealership was amazing and I got took care of right away. It was fast and quick work. They also covered my oil changed which was amazing. More

by juancruz819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
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Nov 21, 2024 -

Gene Messer Kia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

They had open availability and very friendly staff. I will definitely be going back for my future car services. More

by vilmac90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Melgoza
Report | Print
Nov 18, 2024 -

Gene Messer Kia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Nice and friendly staff very high quality experience would highly recommend to my friends and family More

by Kyle-691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Melgoza
Report | Print
Nov 18, 2024 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. Thanks for the recommendation, and have an amazing day!

November 12, 2024

Always a pleasure to deal with knowledgeable professionals. Quick turn around in service dept. Thanks More

by krystinekeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Nov 13, 2024 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

November 03, 2024

The dealership was very clean and the service attendant was attentive to my vehicle needs. More

by Brencamp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 05, 2024 -

Gene Messer Kia responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

Every time I go everyone treats me super nice. They are very honest and make sure you’re happy with your car! More

by Ashton J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo, John
Report | Print
Nov 05, 2024 -

Gene Messer Kia responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

October 31, 2024

Dealership was very clean & organized. Friendly staff, clean bathroom, & attentive service staff & checkout counter staff. More

by Cathey Heitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Nov 05, 2024 -

Gene Messer Kia responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

David, and John in the service department have continually given my wife and I great customer service. We are now on our second 2024 Kia telluride but they have done everything that they can to ge More

by Docjps1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thomas, and John from service.
Report | Print
Nov 01, 2024 -

Gene Messer Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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