Gene Messer Kia - Service Center

I received an email for a $39. 95 oil change for my 23 Telluride. We made an appointment to have it done and referred to the email. We were charged approximately $60 for the oil cha 95 oil change for my 23 Telluride. We made an appointment to have it done and referred to the email. We were charged approximately $60 for the oil change. When we questioned the price compared to the email price I was told to see the coupon as it states is for 5 Qts and they would charge for additional. I showed the office clerk there was nothing about that. He said it was a corporate thing that needed to be fixed but ultimately agreed to adjust the additional $20. More

They were quick to assess the problem, quick to get a quote & quick to fix it. So friendly! I was extremely happy quote & quick to fix it. So friendly! I was extremely happy More

John in service is the best. He gets the job done right and truly cares about the customer. R.D. He gets the job done right and truly cares about the customer. R.D. More

The dealership is getting a review from me solely because Tyrone was INCREDIBLE. From start to finish, he was kind and explained everything to my fully so I had all the information I needed to make decisions Tyrone was INCREDIBLE. From start to finish, he was kind and explained everything to my fully so I had all the information I needed to make decisions on my car. He made conversation about my bumper sticker and even helped me with some groceries from my car. My boyfriend and I were blown away by his kind spirit and knowledge of Kia. I'm so glad I was able to meet him and he really made my experience at this dealership worth it. More

Had 8:30 appointment. Promptly waited on. Had oil and filter and 4 tire rotation. Was done by 10:30. Great job Promptly waited on. Had oil and filter and 4 tire rotation. Was done by 10:30. Great job More

Great and friendly service. The service of the vehicle is always done correctly and on time The service of the vehicle is always done correctly and on time More

Very friendly and helpful staff that remembered me from previous visits. Service was quick and reasonably priced. The waiting area was clean and comfortable. And with free wifi available, my already short previous visits. Service was quick and reasonably priced. The waiting area was clean and comfortable. And with free wifi available, my already short wait went even quicker. More

Messer Kia makes buying and servicing my cars an easy, enjoyable experience, highly recommend Gene Messer Kia enjoyable experience, highly recommend Gene Messer Kia More

The staff at Gene Messer Kia are always quick to get me scheduled at a time convenient for me. scheduled at a time convenient for me. More

It was the first time I had ever had an experience with your Service Dept. Kyle was very polite. Very helpful. My Telluride was taken care of quickly even though I did not have an appointment. I appreciate your Service Dept. Kyle was very polite. Very helpful. My Telluride was taken care of quickly even though I did not have an appointment. I appreciate the Uber. We are from Hobbs and that enabled us to get our other errands run while the car was being serviced. That was a very nice touch and much appreciated. Kyle was very informative about service schedules and about the possible upcoming recall about the parking issue and possible software glitch. We were impressed with how clean your service facility is More