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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.7
447 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 447 reviews

February 12, 2025

Great service appointment, Thank you Alexander for providing a wonderful experience during my morning visit. More

by Charlesg12327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Havens
Report | Print
Feb 17, 2025 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Very easy to work with. Took my Telluride in for my 8,000 mile maintenance checkup. Alexander (In service) could not have been more helpful 👍🏼 More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Feb 13, 2025 -

Gene Messer Kia responded

Hi Larry, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Was keeped on the loop regarding all work that was being done. Assistant was very Helpful. More

by 7techserv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Feb 11, 2025 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! We hope to see you soon!

February 06, 2025

Service was completed on a very timely basis, approximately 1hour. Everyone was courteous and friendly and helpful. More

by rbvp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember
Report | Print
Feb 11, 2025 -

Gene Messer Kia responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

Fantastic service very friendly super job did more than expected free of charge that’s a huge win More

by dglassco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Feb 03, 2025 -

Gene Messer Kia responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

Ryan was a great salesman. He helped us find a car that met our needs and budget. More

by Jkcuellar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
Report | Print
Feb 03, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

I live in Albuquerque and make it a point when I visit my daughter in Lubbock to have my 2022 Kia Stinger serviced at Gene Messer Kia. I bought the car from GMK and they’re the only place I’ve ever had it se More

by rickp505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Report | Print
Jan 31, 2025 -

Gene Messer Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

Everyone is friendly and the service is quick. We live out of town and y’all make our experience great every time! More

by Pinkfeatherboa005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
January 25, 2025

The service department is inept and rude. I have purchased 3 kia's from gene messer, 1 of them has been nothing bit trouble and they would mever address the issues. More

by tammyouterlimitsTammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple techs including service manager
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January 17, 2025

Excellent Service, Everyone we interacted with was very friendly and welcoming. Very easy to communicate because both Aldo and Eduardo were bilingual. More

by salcidomauro72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo, Eduardo
Report | Print
Jan 18, 2025 -

Gene Messer Kia responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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