Gene Messer Kia

Great dealership clean staff was friendly especially John Stewart helped me through the process very professional and friendly Stewart helped me through the process very professional and friendly More

Very kind and helpful staff! I was in and out in under a hour, and they have a really nice waiting room! 10/10 service! I was in and out in under a hour, and they have a really nice waiting room! 10/10 service! More

Kindest dealership in Lubbock! They were happy to do work on my Kia Telluride . Dealership is a top one in my book. Everyone from the person that answered the phone to the young ma They were happy to do work on my Kia Telluride . Dealership is a top one in my book. Everyone from the person that answered the phone to the young man that drove my car up was friendly and determined we were pleased. Must try Gene Messer Kia for a life partner with your car. Next time it needs something we will drive from Odessa to their dealership More

I’ve been to Gene Messer Kia quite a few times now since getting my 2025 Kia telluride and every single time I’ve done every staff member has been very polite and respectful and have made sure that all my n getting my 2025 Kia telluride and every single time I’ve done every staff member has been very polite and respectful and have made sure that all my needs have been met. Very superior in the customer service. I don’t know why I didn’t buy a vehicle from them before. 💜 More

Awesome… I drove two hours to do business with them. I made a phone call and told them what I was looking for, I drove out the next morning and made the purchase I made a phone call and told them what I was looking for, I drove out the next morning and made the purchase More

They don’t take the time to find the problem. I don't recommend them. I don't recommend them. More

I had my kia sportage in for service 4 days to fix air conditioner. I paid $ 1465. , told 100% working did not even get out of Lubbock, texas and the air conditioner still blows hot air .. Went back twi conditioner. I paid $ 1465. , told 100% working did not even get out of Lubbock, texas and the air conditioner still blows hot air .. Went back twice more because service person Jon Stewart was very nice to me, but don't feel that i got quality time, due service for took Kia in as business open and did not even my Kia out of parking lot in service dept. last couple hour before closing the rush to do something and i was told fixed . I love my kia but will not be back at this dealership. More

Gene messer Kia of Lubbock has an outstanding friendly staff and also knowledgeable and knows how to get the customers what they need. Only setback was the length of time spent at dealership it wasn’t so staff and also knowledgeable and knows how to get the customers what they need. Only setback was the length of time spent at dealership it wasn’t so much the dealership or its staffs fault for a language barrier other then that highly recommended More

I LIVE IN MIDLAND TX. AND I TRAVEL OVER A 100 MILES TO GET A OIL CHANGE ON MY CAR. BECAUSE KELLY GRIMSELY IS CLOSED DOWN IN ODESSA. SO I HAVE NO CHOICE! GENE MESSER IS T AND I TRAVEL OVER A 100 MILES TO GET A OIL CHANGE ON MY CAR. BECAUSE KELLY GRIMSELY IS CLOSED DOWN IN ODESSA. SO I HAVE NO CHOICE! GENE MESSER IS THE CLOSES DEALERSHIP TO SERVICE MY CAR! I REALLY DON'T MINE THE TRAVELING TO SERVICE MY CAR BECAUSE THIS DEALERSHIP IS WONDERFUL! I'VE ALWAYS LIKED THE WAY THEY TAKE CARE OF YOU! MY OIL CHANGE TOOK 45 MINUTES IN AND OUT! THATS SERVICE WITH A SMILE! I WILL ALWAYS GO TO GENE MESSER KIA! THE GUYS THERE ARE WONDERFUL AND PROFESSIONAL! More

Kyle is awesome at what he does! Most definitely recommend him to anybody looking for service. 5 stars Most definitely recommend him to anybody looking for service. 5 stars More