Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.7
439 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Contact Dealership
View Awards

6006 19th Street

Lubbock, TX

79407

Directions

By Type

Showing 439 reviews

April 18, 2026

Gene Messer Kia has always been such a great dealership for me. Every single time I go in they are always nice, kind and courteous and always willing to help and find a solution. I will continue to go back More

by Latrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name.
Report | Print
April 17, 2026

I loved my latest experience when I had to take care of a recall. Everyone was so friendly and made me feel welcome. This is unlike my previous visit for servicing. These people were mostly new and they real More

by lindabroday
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't catch the woman's name.
Report | Print
April 08, 2026

Our experience with Gene Messer was the best. Everyone was nice, patient and helpful! Blake was very patient with me and all my questions. I even asked to move the cars side-by-side to compare. More

by J_Jasso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Black
Report | Print
Apr 12, 2026 -

Gene Messer Kia responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2026

John did a great job for me and service department was very good as well. More

by markwp20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 05, 2026 -

Gene Messer Kia responded

Hello, we're happy you found John to be so supportive during your experience here at Gene Messer Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2026

Dealership was very clean and the people working were very helpful and respectful. I was in and out in no time. More

by robbycgarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Villanueva
Report | Print
Apr 03, 2026 -

Gene Messer Kia responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2026

Ryan was a great salesman. Very knowledgeable about the product. Service was great. Quick easy buy More

by nogbaka16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 04, 2026 -

Gene Messer Kia responded

Hi, thanks for your praise and kind comments about Ryan. Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2026

Dealership was excellent in acting on my problem. The quickly fixed the problem ad did a quick turnaround. I’m very pleased More

by noslimers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Apr 04, 2026 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2026

Great service, reliable employees. Repairs completed correctly the first time. I highly recommend them for vehicles. More

by Rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 21, 2026 -

Gene Messer Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 13, 2026

Professional and proficient service from start to finish. Everything was well handled regarding the servicing of my Telluride and communicating along the process. More

by clark.shel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Mar 15, 2026 -

Gene Messer Kia responded

Hi, thank you so much for your positive comments about Gene Messer Kia! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2026

While at work he sent me everything I needed to check my purchase, continued helping until I was ready to make my purchase. Very knowledgeable of the car and features. Will definitely recommend Ryan.. More

by Bkotara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
Report | Print
Mar 14, 2026 -

Gene Messer Kia responded

Hello, we're happy to hear you had such a positive experience with Ryan! Thanks for the recommendation, and have an amazing day!

1
2
...
44