Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
374 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

Directions

By Type

Showing 374 reviews

August 14, 2024

The sales staff was very helpful in helping me get what I needed! The sales process was simple and painless! More

by dillardmonkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Aug 16, 2024 -

Gene Messer Hyundai responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Honestly they charged me for a filter I thought was free with oil change? So More

by Jessica Arriaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Sep 08, 2024 -

Gene Messer Hyundai responded

Jessica Arriaga, We genuinely appreciate your patience and understanding, and we hope to have the opportunity to serve you again in the future. If you have any further concerns or would like to discuss your experience in more detail, please don’t hesitate to reach out to us directly. Your satisfaction remains our top priority. Brendan Cimino General Manager bcimino@genemesser.com

August 12, 2024

David Jahay was wonderful to work with and very knowledgeable of the vehicles and their features. Ivan made the finance office enjoyable I would definitely go back to buy a car to work with these g More

by crtaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jahay and Ivan
Report | Print
Aug 16, 2024 -

Gene Messer Hyundai responded

Thank you for sharing your experience! David and Ivan are delighted to have made your car-buying process enjoyable and informative. The team looks forward to the opportunity to work with you again in the future!

August 04, 2024

Very understanding and not pushy on services I need ASAP plus friendly and trustworthy indeed More

by panther33232000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Aug 07, 2024 -

Gene Messer Hyundai responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

We love our new car, thank you for fomaking it possible, excellent service and personnel. More

by lopezan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristo Tomasic
Report | Print
Aug 01, 2024 -

Gene Messer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 30, 2024

Ayo was the best! Buying a new car was easy and quick! Ayo answered all our questions and exceeded all our high expectations! More

by pbryant2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayo Ayodele
Report | Print
Aug 01, 2024 -

Gene Messer Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Good service and helpful staff make the experience pleasant. I would highly recommend Gene Messer Hyundai. More

by Ann.Laurence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amaris
Report | Print
Jul 28, 2024 -

Gene Messer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

July 26, 2024

The dealership was very clean! We had our baby with us and they were very accommodating! It was the best car buying experience I’ve ever had! Ken was phenomenal and so patient with More

by KendylGallegos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Jul 26, 2024 -

Gene Messer Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2024

Absolutely the most courteous group of people I have encountered at any dealership! Victoria was especially helpful and went beyond what I asked for . More

by Shboles54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria,
Report | Print
Jul 26, 2024 -

Gene Messer Hyundai responded

Hi, thank you for taking the time to leave a review for us at Gene Messer Hyundai. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Everyone was so polite, professional and kind! Michael Cantu was amazing!!! He was very knowledgeable and helpful. He went above and beyond for me! More

by Kimhammed16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cantu
Report | Print
Jul 18, 2024 -

Gene Messer Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
7
8
9
...
38