Gene Messer Hyundai

Went there to have an oil change, tire rotation and recall. My appointment was at 8 am which the car was dropped off the night before. At 1120 am on the day of the appointment I called for the status recall. My appointment was at 8 am which the car was dropped off the night before. At 1120 am on the day of the appointment I called for the status. I was on hold for 20 minutes and they could not tell me what the status was. It appeared as if nothing had been completed based on my conversation with the call taker. I arrived there at 1230 and waited until 1:30 pm. At that time I inquired about the car status. The technician was “still working on it”. At 3:30 they told me my car was complete but requires thousands of dollars of additional work. I was able to speak with the technician who admitted the dealership’s system does not communicate with Hyundai. Since they had no history of my vehicle at that dealership, they automatically suggested the extra maintenance. It was apparent the technician did not physically look at what he suggested that needed to be done because some of the parts he said I needed are pretty new. None of these services should have taken this long particularly with an early morning appointment. More

The Service department completed their job but had to request that they go back to do overall check up. That revealed some issues that would not have been discovered and needed to be brought to my attent request that they go back to do overall check up. That revealed some issues that would not have been discovered and needed to be brought to my attention. More

Nate was a great guy. Me and my wife went in to see a car she really liked and ended up walking out with it. He was a really good guy patient, answered our questions and w Me and my wife went in to see a car she really liked and ended up walking out with it. He was a really good guy patient, answered our questions and was really helpful. He made us feel comfortable. He had great customer service. We highly recommend him 100%. More

The sales staff was very helpful in helping me get what I needed! The sales process was simple and painless! needed! The sales process was simple and painless! More

Honestly they charged me for a filter I thought was free with oil change? So with oil change? So More

David Jahay was wonderful to work with and very knowledgeable of the vehicles and their features. Ivan made the finance office enjoyable I would definitely go back to buy a car to work with these g knowledgeable of the vehicles and their features. Ivan made the finance office enjoyable I would definitely go back to buy a car to work with these guys. More

Very understanding and not pushy on services I need ASAP plus friendly and trustworthy indeed plus friendly and trustworthy indeed More

We love our new car, thank you for fomaking it possible, excellent service and personnel. excellent service and personnel. More

Ayo was the best! Buying a new car was easy and quick! Ayo answered all our questions and exceeded all our high expectations! Buying a new car was easy and quick! Ayo answered all our questions and exceeded all our high expectations! More

Good service and helpful staff make the experience pleasant. I would highly recommend Gene Messer Hyundai. pleasant. I would highly recommend Gene Messer Hyundai. More