Gene Messer Hyundai

Surprised I waited 1hr and 45 minutes for an oil change! When I went to pay because I had waited so long and they were unable to do the carwash as the staff had I waited 1hr and 45 minutes for an oil change! When I went to pay because I had waited so long and they were unable to do the carwash as the staff had already gone home. I was given the service free and was very surprised! More

Great I am 78 and a widow. I rely on the dealership to keep my car in tip-top condition. I know that I can depend on them when I need anything related to I am 78 and a widow. I rely on the dealership to keep my car in tip-top condition. I know that I can depend on them when I need anything related to my car. This is very important to me at my age. It relieves me of any car worries and helps me to enjoy being a car owner. More

Excellent professional service with a smile. I will continue to take my car back to this dealership because they make you feel like family. Very friendly and efficient. They believe in servicin I will continue to take my car back to this dealership because they make you feel like family. Very friendly and efficient. They believe in servicing your car until you as a customer are completely satisfied. More

I Found My Car! I was hopeful but not sure I would find a car that day. The salesman was helpful and friendly. Not pushy like some can be. He answered all of my quest I was hopeful but not sure I would find a car that day. The salesman was helpful and friendly. Not pushy like some can be. He answered all of my questions and walked me through the process. This is the third Hyundai we have bought from Gene Messer and will keep coming back if we need another car. More

Perfect ! Michael Covington can’t thank him enough for helping me. I wil recommend Gene messer Hyundai to everyone that ask me bout my new car. ! Michael Covington can’t thank him enough for helping me. I wil recommend Gene messer Hyundai to everyone that ask me bout my new car. More

Working with Jeremiah was a great experience! I came in, knew what I wanted, and was willing to walk away if not satisfied. I didn't walk away because both Jeremiah and his manager agreed to my r I came in, knew what I wanted, and was willing to walk away if not satisfied. I didn't walk away because both Jeremiah and his manager agreed to my reasonable terms. Thank you for the best car buying experience I've ever had. More

Quick and polite The staff was very nice. I got my car back quickly. This is my secret nd car at this dealership. I hope to continue to work with the staff there The staff was very nice. I got my car back quickly. This is my secret nd car at this dealership. I hope to continue to work with the staff there More

Bought first new car after graduating college! I researched choices for a vehicle and found the Hyundai Kona was something sporty and practical I just graduated college and it was at a price that I I researched choices for a vehicle and found the Hyundai Kona was something sporty and practical I just graduated college and it was at a price that I could afford. It drives and looks like a higher priced vehicle. I wanted a particular color that was not in stock at the Lubbock dealership. Michael Covington and the Hyundai team listened to what is important to me and brought one in from out of town. It was clean and shiny inside and out, had a full tank of gas and only 13 miles on it when I drove it off the lot. I also got a really good interest rate! This dealership made my first new car purchase a great experience. More

Excellent Their service has always been excellent. I don't feel like they try to upcharge me or provide unnecessary work. They are very convenient and good to Their service has always been excellent. I don't feel like they try to upcharge me or provide unnecessary work. They are very convenient and good to work with. More

Outstanding customer service. Logun went above and beyond to help us with our vehicle purchase. He was super friendly and actually made the process enjoyable. We had a hiccup with Logun went above and beyond to help us with our vehicle purchase. He was super friendly and actually made the process enjoyable. We had a hiccup with our auto loan about a week after purchase and he was so kind when reaching out to me and tried to make it convenient for me. More