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Gene Messer Hyundai

Lubbock, TX

4.4
528 Reviews

4025 West Loop 289

Lubbock, TX

79407

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Showing 528 reviews

January 13, 2026

This was the best experience I have ever had at a car dealership! My salesman was very kind and helpful. He knew about the vehicle I wanted and was able to help me with my purchase without nonsense! So e More

by Blue_rose_designs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Martinez
Jan 15, 2026 -

Gene Messer Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2026

Gene messer has always been great to me from when I bought my Kona, to scheduled maintenance, and my infotainment issues. They have done everything to their best ability and communicate any unforeseen More

by RobertGlaDos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Jan 12, 2026 -

Gene Messer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 09, 2026

Encountered good genuine friendliness at all times. Was greeted in a professional manner. No one appeared to be in a hurry. No problems waiting. Enjoyed snack and water provided. Appreciate transportat More

by lydiamcovarrubio vehicle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe doe
Jan 12, 2026 -

Gene Messer Hyundai responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

The service advisors are knowledgeable and helpful. They provide complete descriptions of the work to be preformed and why. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ipock
Jan 09, 2026 -

Gene Messer Hyundai responded

Hello Steve, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 07, 2026

Mike Cantu took did an excellent job taking care of everything I needed to trade my 22 Elantra on a 26 Elantra. He made the process very quick and painless, as well as checking up on me after the fact More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cantu
Jan 09, 2026 -

Gene Messer Hyundai responded

Hello Jeff, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2026

Mike Cantu has great customer service, listened to all our needs. Highly recommend him for any car purchase. More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cantu
Jan 09, 2026 -

Gene Messer Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2026

Very friendly service staff. Prompt and courteous. Explained everything to us when we asked questions regarding cost, which with our warranty there was none. I appreciated their More

by Lsurvant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jan 06, 2026 -

Gene Messer Hyundai responded

Hi, we really appreciate your feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 29, 2025

This was my first visit to this dealership after purchasing my palisade elsewhere. I was treated with great service and both the service advisor and technician kept in touch with me by text message. More

by jtrejo0976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Jacob
Dec 30, 2025 -

Gene Messer Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2025

Dealership had the car I wanted to test drive ready before I got there. I was given other options to test drive that I asked for so I could be satisfied with my decision. More

by Catzlyn81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy
Dec 28, 2025 -

Gene Messer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2025

Victoria provided excellent customer service! ! Explained repairs needed and provided me an option to pay over extended period! More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Dec 24, 2025 -

Gene Messer Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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