Gene Messer Hyundai

The Female Employees working the Counters have very Poor Customer Skills. Took my Car in for a Routine Oil Change was there Over 3 Hours. Because they started Working on some Factory Recall concerning my Sc Customer Skills. Took my Car in for a Routine Oil Change was there Over 3 Hours. Because they started Working on some Factory Recall concerning my Screen. Nobody notified Me, until I asked them why it was taking so long. The Technicians didn't put my Dash/ Speed Indicator how my Car had it. It was on Cluster Panel Notifications.. Very Poor Customer Service and Communication More

Everyone we dealt with were super nice and knowledgeable! One problem though. For some odd reason my Santa Fe did not come with car mats. I didn’t realize this until we were closing. I wasn’t going to back o One problem though. For some odd reason my Santa Fe did not come with car mats. I didn’t realize this until we were closing. I wasn’t going to back out over car mats but I also didn’t want to pay for them when buying a new car. I complained but was told sorry. We’ll give you a 15% discount to buy them. Big whoop. 🙄. I really think the dealership should’ve come up with some mats for us. I don’t know if I will buy another car from them. Thanks. More

I bought my daughter a car for her 17th birthday only to find out the transmission needed replaced.. Had the vehicle for a matter of days and went to pick it up June 30th only to drive it and the problem st find out the transmission needed replaced.. Had the vehicle for a matter of days and went to pick it up June 30th only to drive it and the problem still be there.. Instead of correcting the issue after filling it on my warranty that I am grateful that I purchased when buying the vehicle they want to send it to another dealership to pass the buck off on them in finding the problem and more than likely having to contact my warranty again.. Even the undercover to the vehicle wasn’t put back on after the mechanic worked on it.. What was suppose to be a wonderful bday for a 17yr old car has been a 3 month ongoing problem of even getting to drive the vehicle.. Also not getting a return call from the service department the whole time was not helpful until you actually have to go there to get an answer. More

Easy to make an appointment to do oil change and check problem with them then they serve it fast and friendly . problem with them then they serve it fast and friendly . More

We were so grateful for that we had Genaro "G" Gutierrez help us find the perfect car for us. We had best experience Gene Messer. help us find the perfect car for us. We had best experience Gene Messer. More

Thank you Victoria and team. Y’all always make the experience easier for the customer. The car drives great. Glad to be a part of the Hyundai family. Anish Quenim Y’all always make the experience easier for the customer. The car drives great. Glad to be a part of the Hyundai family. Anish Quenim More

I have always found them to be professional, knowledgeable, friendly and courteous. Exceptional service commitment. knowledgeable, friendly and courteous. Exceptional service commitment. More

Geoff did a wonderful job and made sure we felt seen and valued. It was an extremely pleasant experience and I will recommend people to go see him if they are looking for a vehicle! valued. It was an extremely pleasant experience and I will recommend people to go see him if they are looking for a vehicle! More

Kristo was our sales representative and gave us excellent customer service! He followed up and made sure we were completely satisfied. customer service! He followed up and made sure we were completely satisfied. More

Excellent salesman and dealership. Have enjoyed every visit. This is the third Hyundai we have purcased from Gene Messer. Have enjoyed every visit. This is the third Hyundai we have purcased from Gene Messer. More