Gene Messer Hyundai
Lubbock, TX
Filter Reviews by Keyword
By Type
Showing 354 reviews
Impossible to contact your service advisor, they do not keep you updated on the status of your vehicle, and attempt to get you to purchase additional repairs. Nothing major was done to my vehicle and it wa keep you updated on the status of your vehicle, and attempt to get you to purchase additional repairs. Nothing major was done to my vehicle and it was in the shop for over two weeks. Luckily my repairs were recall repairs and were covered by the manufacturer. If I had to pay out of pocket, this place is grossly overpriced. The only reason for two stars is the lady that would answer the phone was always friendly and helpful. More
Brennan was very helpful and answered all our questions. It was nice to shop for a car without any hard sell. When we made our decision to buy, Juana helped us set up the transfer of funds. It was nice to shop for a car without any hard sell. When we made our decision to buy, Juana helped us set up the transfer of funds. More
Our service was great. The deal we received was fabulous. Customer service from our sales rep to the finance dept were very kind and professional The deal we received was fabulous. Customer service from our sales rep to the finance dept were very kind and professional More
Nathanial was easy to deal with probably one of our best experiences buying a car thanks to all the friendly staff who helped out with the process experiences buying a car thanks to all the friendly staff who helped out with the process More
Kristo was such an amazing salesman! This is our second vehicle that we’ve bought from him. He makes sure to take care of you even after buying the vehicle! This is our second vehicle that we’ve bought from him. He makes sure to take care of you even after buying the vehicle! More
Nathaniel was understanding and listened to my wants. He kept me posted at all times. He and his manager gave me a better deal than Hyundai dealers in my area. The car was ready when I got to the dealers He kept me posted at all times. He and his manager gave me a better deal than Hyundai dealers in my area. The car was ready when I got to the dealership. Wish I had bought the other Tucson from Nathaniel at Gene Messer Hyundai. More
My experience purchasing my car with Gene Messer Hyundai was great. The process to trade in, test drive and complete financing was quick and informative. I worked with Ivan Munoz and he's a wonderful sales was great. The process to trade in, test drive and complete financing was quick and informative. I worked with Ivan Munoz and he's a wonderful sales agent! He communicated with me through the whole process and even brought my car from another dealership and had it ready for me before I got there! 10/10 experience and everyone involved was so professional and knowledgeable! More