Gene Messer Hyundai
Lubbock, TX
Filter Reviews by Keyword
By Type
Showing 362 reviews
Brought my vehicle in for service and the staff was very nice and made sure that I was taken care of and knowledgeable of additional services needed. nice and made sure that I was taken care of and knowledgeable of additional services needed. More
We had a few things needing to be repaired on our Palisade and all was completed reasonably and informed of our options. Had a great experience and Victoria was on top of all my needs! Palisade and all was completed reasonably and informed of our options. Had a great experience and Victoria was on top of all my needs! More
We had support and superior service from Victoria and the shop crew. No more going to outside the Hyundai team for service on our Santa Fe. Thank you so much!! shop crew. No more going to outside the Hyundai team for service on our Santa Fe. Thank you so much!! More
Provide excellent service. Convenient and Friendly. I got oil change with tire rotation along with work pick and drop. When I saw my vehicle it was washed just for $45. Convenient and Friendly. I got oil change with tire rotation along with work pick and drop. When I saw my vehicle it was washed just for $45. More
Impossible to contact your service advisor, they do not keep you updated on the status of your vehicle, and attempt to get you to purchase additional repairs. Nothing major was done to my vehicle and it wa keep you updated on the status of your vehicle, and attempt to get you to purchase additional repairs. Nothing major was done to my vehicle and it was in the shop for over two weeks. Luckily my repairs were recall repairs and were covered by the manufacturer. If I had to pay out of pocket, this place is grossly overpriced. The only reason for two stars is the lady that would answer the phone was always friendly and helpful. More