Gene Messer Hyundai
Lubbock, TX
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Our service was great. The deal we received was fabulous. Customer service from our sales rep to the finance dept were very kind and professional The deal we received was fabulous. Customer service from our sales rep to the finance dept were very kind and professional More
Nathanial was easy to deal with probably one of our best experiences buying a car thanks to all the friendly staff who helped out with the process experiences buying a car thanks to all the friendly staff who helped out with the process More
Kristo was such an amazing salesman! This is our second vehicle that we’ve bought from him. He makes sure to take care of you even after buying the vehicle! This is our second vehicle that we’ve bought from him. He makes sure to take care of you even after buying the vehicle! More
Nathaniel was understanding and listened to my wants. He kept me posted at all times. He and his manager gave me a better deal than Hyundai dealers in my area. The car was ready when I got to the dealers He kept me posted at all times. He and his manager gave me a better deal than Hyundai dealers in my area. The car was ready when I got to the dealership. Wish I had bought the other Tucson from Nathaniel at Gene Messer Hyundai. More
My experience purchasing my car with Gene Messer Hyundai was great. The process to trade in, test drive and complete financing was quick and informative. I worked with Ivan Munoz and he's a wonderful sales was great. The process to trade in, test drive and complete financing was quick and informative. I worked with Ivan Munoz and he's a wonderful sales agent! He communicated with me through the whole process and even brought my car from another dealership and had it ready for me before I got there! 10/10 experience and everyone involved was so professional and knowledgeable! More
The lack of communication to include status updates, clarity of understanding vehicle service issues needs, not answering inbound calls, not responding at all or timely when given the text ability to th clarity of understanding vehicle service issues needs, not answering inbound calls, not responding at all or timely when given the text ability to the customer and furthermore falling short on service and yet charging customer outrageous technician service charge for poor service is unacceptable More