Gene Messer Ford of Lubbock

Very friendly and informative. Easy to work with, wasn’t pushy like you tend to see from salesman. Jean is a great employee Easy to work with, wasn’t pushy like you tend to see from salesman. Jean is a great employee More

Gene Messer Ford Lubbock were highly dedicated and excellent with their services each time I went to have my car - Ford Fusion checked and fixed. My experience was pleasant with all the staff includin excellent with their services each time I went to have my car - Ford Fusion checked and fixed. My experience was pleasant with all the staff including the technicians, service staff and the manager. Above all I would highly recommend them for similar services. More

Javier was easy to deal with and not pushy at all. Luis was a big help in finance as well. Thanks! Luis was a big help in finance as well. Thanks! More

Great people to work with ,they are professional n very friendly and very curious in general friendly and very curious in general More

Friendly service. Clean waiting room with complimentary beverages. Truck work was completed in a timely fashion with text updates. Clean waiting room with complimentary beverages. Truck work was completed in a timely fashion with text updates. More

The financial department was ridiculous and very inconsiderate. I was paying without financing and told to drive to the bank for a cashiers ccheck.i made it known it would be a 4 hour drive to my pa inconsiderate. I was paying without financing and told to drive to the bank for a cashiers ccheck.i made it known it would be a 4 hour drive to my particular bank as I was from out of town. He was fine with that. Ten minutes later he decides to give me all my options. turns out my debit card was a viable option the entire time. very frustrating. Thomas was our salesman and he was wonderful. He waited a great deal of time with us for a new financial person to come take our debit payment. He was the only reason we did not purchase elsewhere and the only reason I am giving 4 out of 5 stars. The dealership is lucky to have him. More

Billi was great help and she's so beautiful too. Thank you, you fixed the problem that others claimed didn't exist! Thank you, you fixed the problem that others claimed didn't exist! More

I got the best deal for my Grandson took two weeks looking for a truck in all dealers in lubbock.than back you'll and found a great truck and great deal thanks looking for a truck in all dealers in lubbock.than back you'll and found a great truck and great deal thanks More

Good attention, Good service and Good price, I recommend. Good Job!. The person who helped me was very kind. recommend. Good Job!. The person who helped me was very kind. More

Probably the worst place you can take your vehicle. For some reason the service office worker you’re supposed to talk to is always impossible to reach and it takes forever to get your car serviced—mayb For some reason the service office worker you’re supposed to talk to is always impossible to reach and it takes forever to get your car serviced—maybe they’re understaffed in the recognition department or something, idk. It took nearly three weeks this time—and when they finally got to me it actually had to take longer because they realized last minute they didn’t have a part they thought they had. It’s just a bad experience overall and it makes me wish I didn’t own a ford. More