Gene Messer Ford of Lubbock

Very poor I know thing could have been done faster I brought my pickup in for repairs they told me the fuel pump went out and they need to replace the fuel system due to metal contamination. I gave the I brought my pickup in for repairs they told me the fuel pump went out and they need to replace the fuel system due to metal contamination. I gave them my extended warranty paper work and told them to go ahead and get started. I would cover what ever I needed to. They sent me a quote and told me what the warranty would not cover. I double checked the parts prices with their parts department and they where 20 30 dollars cheaper than the service department prices. DO NOT GO TO GENE MESSER THEY ARE CROOKS IN THE SERVICE DEPARTMENT. and by the way it has taken them a week before they even ordered the parts. Who knows when I will get my pickup back. They did say they would fix the prices on the parts I guess I will find out when I get my truck back. More

Do not purchase a vehicle here The gm Jimmy Stallings would not address the issues that I was having with the service department and pawned me off with a finance manager.The service The gm Jimmy Stallings would not address the issues that I was having with the service department and pawned me off with a finance manager.The service director chip woody was also too busy to address my issues. I have purchased over 10 vehicles from this dealership and I will not be buying anymore from these folks. More

false advertisement. listing vehicles online cheap to get you in the store. they get your keys and will not return them to you. really a bunch of crooks. listing vehicles online cheap to get you in the store. they get your keys and will not return them to you. really a bunch of crooks. More