Gene Messer Ford of Lubbock

They are always professional and they communicate very well. I will always take my vehicles there. Tom Madewell always takes care of me! Thanks! well. I will always take my vehicles there. Tom Madewell always takes care of me! Thanks! More

Made the process as simple as possible. Oscar was attentive and helpful. The whole experience was smooth Oscar was attentive and helpful. The whole experience was smooth More

Javier was good not pushy and listened. Great experience. When we told him what we wanted. There was no messing around or him trying to sell us something else. We recommend him and ford in Great experience. When we told him what we wanted. There was no messing around or him trying to sell us something else. We recommend him and ford in Lubbock to everyone. More

Much bigger repair than I ever would have wanted, but it is what was required to get it on the road. Barbara Orr was the absolute best. 11 out of 10. Couldn’t be happier, despite the huge repair. is what was required to get it on the road. Barbara Orr was the absolute best. 11 out of 10. Couldn’t be happier, despite the huge repair. More

I have always received excellent service and response from this dealership. My recent visit was no different than all other visits. from this dealership. My recent visit was no different than all other visits. More

Very professional service. They kept me informed while my vehicle was being serviced. I would recommend to friends and family. They kept me informed while my vehicle was being serviced. I would recommend to friends and family. More

Tom M,In the service department did a fantastic job taking care of my vehicle and made sure I was in the loop with the status of my vehicle. taking care of my vehicle and made sure I was in the loop with the status of my vehicle. More

We traded in two of our vehicles and we’re able to purchase a brand new 2025 Ford Explorer ST, from Gene Messer Ford Of Lubbock. Everyone there made this a pleasant experience, especially a young man purchase a brand new 2025 Ford Explorer ST, from Gene Messer Ford Of Lubbock. Everyone there made this a pleasant experience, especially a young man by the name of Deveron McKelvey. We would highly recommend Gene Messer Ford if your looking for great customer service. Thanks to everyone who helped us that day. More

Glenn was great he communicated with me about everything my vehicle Needed and had excellent customer service my vehicle Needed and had excellent customer service More

The whole process was quick and easy. Everyone involved was kind and professional. I would highly recommend them. Everyone involved was kind and professional. I would highly recommend them. More