Gene Messer Ford of Lubbock

Had a recall completed there. He glass replaced on my Bronco. Took two weeks and when I got the car back there was glue all over the body panels and the glass. Spend a couple of He glass replaced on my Bronco. Took two weeks and when I got the car back there was glue all over the body panels and the glass. Spend a couple of hours cleaning up the mess. More

Scammers of elderly they rip people off and they are disrespectful I never going to deal with them anymore. disrespectful I never going to deal with them anymore. More

They made buying a car a quick easy and seem less process. Thank you Gene Messer. process. Thank you Gene Messer. More

Arrive there at five after eight left at five after nine Professional service with a smile nine Professional service with a smile More

I wasn’t planning on leaving a one star review until I noticed one of the tail pipes was bent after my car getting picked up from service. It took over a month for them to even diagnose my vehicle. The on noticed one of the tail pipes was bent after my car getting picked up from service. It took over a month for them to even diagnose my vehicle. The only good part was that my service advisor, Billi was exceptional at communication and getting me updates, and this was not her fault. It’s a good thing that the dealership I bought the car from bought the car back from me because of the engine damage (I bought the car 2 days before bringing it into service), otherwise there would be some serious issues. If you’re bringing your vehicle here for service, be prepared to wait a really long time, and take photos of your car before it goes into service in case it comes back damaged like mine did. More

Alfredo provided great service as well as communication, will continue to return to get my vehicle serviced will continue to return to get my vehicle serviced More

Even though my vehicle was not diagnosed until 10 days after drop-off, I was pleased with the effort was made to notify me. Aryan treated me with tremendous respect and answered all my questions in a pro after drop-off, I was pleased with the effort was made to notify me. Aryan treated me with tremendous respect and answered all my questions in a professional manner. I will return to this dealership with any problems that may come up. More

Best dealership experiwnce. Everything went well smoothly. Had our first vehicle qith thwm a 2020 Ford Expedition and now we we went back and got ourselves a 2024 Ford Expeditio Everything went well smoothly. Had our first vehicle qith thwm a 2020 Ford Expedition and now we we went back and got ourselves a 2024 Ford Expedition. As usual everything went smoothly as expected from Ashley our "car guy" to the people in the finance up to releasing our vehicle...thumbs up! After service is still awesome! More

I made a reservation like 2hrs before I dropped. There was no wait and got the good service. Thank you Sam There was no wait and got the good service. Thank you Sam More

Thanks for the time. Thanks for the time. Thanks for the time. Thanks for the Thanks for the time. Thanks for the time. Thanks for the More