Gene Messer Ford of Lubbock

Great experience. Took great care of me. Pleasure doing business with them. Good communication. Nice folks. Took great care of me. Pleasure doing business with them. Good communication. Nice folks. More

Very kind and knowledgeable. They were very fast and kept me in the loop. And made sure that I understood the next step of the process. They were very fast and kept me in the loop. And made sure that I understood the next step of the process. More

Tom did a great job during my first time visit in the gene messer service. He explained to me well what will be the things that will be done for my truck and he arrange the free shuttle service going and gene messer service. He explained to me well what will be the things that will be done for my truck and he arrange the free shuttle service going and coming back. Thank you for your amazing customer service. More

I was surprised to receive my car back after being advised it might take two or three days! They took great care of my vehicle and did an excellent job! Thank you! advised it might take two or three days! They took great care of my vehicle and did an excellent job! Thank you! More

I am very pleased with service department at Gene Messer Ford. Tom Madewell is a great service advisor! Ford. Tom Madewell is a great service advisor! More

They were very friendly and accommodated my needs. They respected my time frame for my life’s schedule. They respected my time frame for my life’s schedule. More

I loved how they are there to help you not to just sell a car. They made sure we were happy with purchase car. They made sure we were happy with purchase More

Always looking for ways to improve! When I make an appointment for an oil change, I appreciate my time being honored and getting it done in a timely manner. When I make an appointment for an oil change, I appreciate my time being honored and getting it done in a timely manner. More

Shane did a great job making sure my vehicle was taken care of and ensured I had what I needed to get where I needed to! The manager checked in with me as I left. Overall very pleased with the service dep care of and ensured I had what I needed to get where I needed to! The manager checked in with me as I left. Overall very pleased with the service dept, thank you! More

Billie in the service department was very knowledgeable and provided outstanding customer service. She provided regular and concise communication throughout. and provided outstanding customer service. She provided regular and concise communication throughout. More