Gene Messer Ford of Lubbock

They were friendly, HONEST, and quick for the whole process! I appreciate them working the deal without all the other junk! process! I appreciate them working the deal without all the other junk! More

This dealership alway does a fabulous job when it comes to customer service. Billijo did a amazing job with an issue I had with my pickup. to customer service. Billijo did a amazing job with an issue I had with my pickup. More

Did a great job in the car. and will bring it back the next time we need service. and will bring it back the next time we need service. More

Had a recall completed there. He glass replaced on my Bronco. Took two weeks and when I got the car back there was glue all over the body panels and the glass. Spend a couple of He glass replaced on my Bronco. Took two weeks and when I got the car back there was glue all over the body panels and the glass. Spend a couple of hours cleaning up the mess. More

Good personal fast working on tracks thank you good gob workers give you a 10. workers give you a 10. More

Thomas is a great salesman I truly appreciate the service I was given Thank you. I was given Thank you. More

Scammers of elderly they rip people off and they are disrespectful I never going to deal with them anymore. disrespectful I never going to deal with them anymore. More

They made buying a car a quick easy and seem less process. Thank you Gene Messer. process. Thank you Gene Messer. More

Arrive there at five after eight left at five after nine Professional service with a smile nine Professional service with a smile More

I wasn’t planning on leaving a one star review until I noticed one of the tail pipes was bent after my car getting picked up from service. It took over a month for them to even diagnose my vehicle. The on noticed one of the tail pipes was bent after my car getting picked up from service. It took over a month for them to even diagnose my vehicle. The only good part was that my service advisor, Billi was exceptional at communication and getting me updates, and this was not her fault. It’s a good thing that the dealership I bought the car from bought the car back from me because of the engine damage (I bought the car 2 days before bringing it into service), otherwise there would be some serious issues. If you’re bringing your vehicle here for service, be prepared to wait a really long time, and take photos of your car before it goes into service in case it comes back damaged like mine did. More